Senior Product Operations Analyst

HealthEdge - Carson City, NV

Full-time - Mid Level

Remote - Carson City, NV

About the position

The Business Operations Associate at HealthEdge plays a crucial role in enhancing the product management team's effectiveness by driving process improvements, prioritizing key opportunities, and supporting data-driven decision-making. This position involves collaborating closely with the VP of Product Management to streamline operations, improve communication, and ensure alignment with company goals, all while fostering an inclusive and efficient work environment.

Responsibilities

• Standardize and improve processes, approaches, and templates used by the product team and stakeholders.
• Prioritize efforts across the product lifecycle considering impact and effort.
• Evaluate and recommend tools and frameworks to enhance product team effectiveness.
• Make recommendations to leadership for improving team autonomy and alignment with company goals.
• Support product team in consistent prioritization considering diverse stakeholder needs.
• Incorporate quantitative goal-setting and measurement frameworks into product processes.
• Identify KPIs and work with data science and analytics to ensure measures are communicated across the organization.
• Support quarterly planning efforts and ongoing roadmap refinement.
• Establish governance and communication structures for key stakeholder groups.
• Partner with GTM organization and executive leadership to implement commercialization processes.

Requirements

• B.S. or B.A. degree required.
• 2-4+ years working in a Product Operations role or similar.
• 3+ years of agile/scrum experience.
• Strong knowledge of Healthcare IT or payment integrity.
• Strong knowledge of product and program management processes and best practices.
• Strong knowledge of MS Office, ADO, and Confluence.

Nice-to-haves

• Experience in a growth-stage company.
• Ability to adapt and improve maturing processes.
• Strong analytical thinking and detail-oriented approach.

Benefits

• Full-time, permanent employment
• Remote work flexibility
• Diversity and inclusion initiatives
• Opportunities for professional development