New Balance Athletics - Lawrence, MA
posted 3 months ago
New Balance is currently seeking a highly motivated and experienced Senior Product Owner, responsible for the implementation of global retail solutions to new markets internationally to join our DTC, Global Retail Technology team. The Senior Product Owner will play a critical role in driving the execution of key initiatives to our global expansion of multichannel omni retail systems. This individual will have had successful experience leading a team(s) and working with others cross functionally including 3rd party vendors in a matrix based organization to plan and deliver end-to-end solutions in a global landscape within an agile environment. This person will work with DTC business teams to help define regional requirements, provide valuation, prioritize, effectively manage backlogs, while remaining consistent with global standards. They will serve as a point of contact for the global business and partner with both 3rd party vendors and internal cross functional teams to deliver a best-in-class global retail system standard. This role is responsible for coordinating and delivering all capabilities to run a retail business through technology. This role will work with the Project Management Office, Organizational Change Management, Enterprise IT, and several DTC resources to achieve success. The Senior Product Owner will own the product and program roadmap, ensuring continuous improvement and proven progress towards desired business outcomes. They will drive implementations including timeline, budget, scope, and business adoption of retail technologies while demonstrating its value. Supporting go-to-market planning and strategy with cross functional partners to develop long range roadmaps is also a key responsibility. The role requires providing points of view for making product tradeoff decisions that factor in business opportunity, customer experience, level of effort, required investment, and solution complexity. The Senior Product Owner will also be responsible for managing the coordination of resources in a matrix-based organization using an agile framework, visualizing and influencing product mapping across other DTC technology products, and facilitating communication throughout the development process between internal stakeholders and customers. They will define success metrics for the product and new capabilities and continuously measure success towards those goals, supporting market onboarding to gain successful product adoption including "Train the Trainer" sessions and onboarding documents.