Senior Product Owner (US REMOTE)

$64,000 - $142,000/Yr

Motorola Solutions - Dallas, TX

Full-time - Senior

Remote - Dallas, TX

Computer and Electronic Product Manufacturing

About the position

At Motorola Solutions, we are dedicated to helping people be their best in the moments that matter. Our mission is to create safer environments through innovative technologies that enhance public safety and security. We are currently seeking a Senior Product Owner to lead our online web experience initiatives. This role is crucial in shaping the online narrative of our offerings, educating customers about our products, and facilitating their research, purchase, and service needs. The ideal candidate will possess a strategic vision, a customer-centric focus, and the ability to manage complex stakeholder relationships while driving innovations to elevate the online experience. In this position, you will develop and execute a comprehensive online web experience strategy that aligns with our company's objectives and enhances customer engagement. You will be responsible for designing and optimizing the online customer journey, ensuring a seamless and intuitive user experience. Collaboration is key, as you will work closely with cross-functional teams including marketing, sales, customer service, and IT to ensure a cohesive online presence. As the primary liaison between stakeholders and the development team, you will ensure alignment and effective communication throughout the project lifecycle. Utilizing analytics and customer feedback, you will drive continuous improvement and innovation in the online web experience. You will manage the end-to-end lifecycle of web experience projects, from ideation and development to launch and ongoing optimization. Working closely with the development team, you will ensure timely and accurate delivery of launches while anticipating and planning for any risks. You will also create, prioritize, and maintain the product backlog to align with overall product strategy and business objectives, ensuring that all online content and features meet high standards of quality, accuracy, and brand consistency.

Responsibilities

• Develop and execute a comprehensive online web experience strategy that aligns with company objectives and enhances customer engagement.
• Design and optimize the online customer journey to facilitate research, purchasing, and servicing needs, ensuring a seamless user experience.
• Collaborate with cross-functional teams including marketing, sales, customer service, and IT to ensure a cohesive online presence.
• Act as the primary liaison between stakeholders and the development team to ensure alignment and seamless communication.
• Utilize analytics and customer feedback to drive continuous improvement and innovation in the online web experience.
• Define and track key performance indicators to measure product success.
• Manage the end-to-end lifecycle of web experience projects, from ideation and development through to launch and ongoing optimization.
• Work closely with the development team to ensure timely and accurate delivery of launches and anticipate and plan for any risks.
• Create, prioritize, and maintain the product backlog to ensure alignment with overall product strategy and business objectives.
• Ensure all online content and features meet high standards of quality, accuracy, and brand consistency.

Requirements

• Bachelor's degree in business, marketing, or a related field.
• 10+ years of professional IT industry experience.
• Minimum of 5 years of experience as a Product Owner or similar role, preferably in a digital environment.
• Minimum of 2 years of experience with Adobe Cloud or similar tools.
• Proven track record of successfully developing and executing online web experience strategies that drive customer engagement and meet business objectives.
• Strong understanding of user experience design principles and best practices.
• Experience working with cross-functional teams and managing complex stakeholder relationships.
• Excellent project management and organizational skills, with the ability to prioritize and manage multiple projects simultaneously.
• Proficient in using analytics tools and data-driven decision making.
• Familiarity with agile development methodologies and experience working in an agile environment.
• Exceptional communication and interpersonal skills, with the ability to effectively communicate complex ideas and concepts to both technical and non-technical stakeholders.
• Detail-oriented and committed to delivering high-quality work.
• Ability to adapt to a fast-paced and changing environment.
• Experience with content management systems and website development is a plus.

Nice-to-haves

• Experience with content management systems and website development.

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!