Senior Product Strategy & Operations Manager - TikTok Shop Data Products

$121,600 - $223,644/Yr

Tiktok - Seattle, WA

Full-time - Senior

Seattle, WA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. As a Senior Product Strategy & Operations Manager for TikTok Shop Data Products, you will play a pivotal role in shaping our eCommerce ecosystem. Our Product Solutions and Operations team (PSO) is dedicated to building innovative, secure, and intuitive data SaaS products for sellers, creators, partners, and internal operations. Your work will enable users to leverage our data products to identify performance issues, generate insights, and optimize their operations. In this role, you will be responsible for proposing market requirements by conducting thorough research with merchants, creators, partners, and internal operations. You will convert business-related issues into data-driven solutions, collaborating closely with data scientists and product managers to develop proof of concepts. Additionally, you will manage product requirements by designing success metrics and using ROI analysis to prioritize these requirements, ultimately proposing roadmaps to product managers. As the Go-To-Market (GTM) leader, you will develop and execute the GTM plan for our products, including setting objectives, content strategy, and channel strategy, while ensuring alignment with marketing functions. You will also lead cross-functional teams in managing data-driven key projects, facilitating project progress, and developing data definitions, calculation logic, and metrics to support reporting and dashboard use cases, as well as data platform development.

Responsibilities

• Propose market requirements by conducting research with merchants, creators, partners, and internal operations.
• Convert business-related issues into data-driven solutions in collaboration with data scientists and product managers.
• Design success metrics for products and prioritize product requirements using ROI analysis.
• Develop and execute the Go-To-Market plan for products, including objectives, content strategy, and channel strategy.
• Lead cross-functional teams to manage data-driven key projects and facilitate project progress.
• Develop data definitions, calculation logic, and metrics to support reporting and dashboard use cases.

Requirements

• 5+ years of experience in consulting or product design for analytical solutions or SaaS applications.
• Experience in a client-facing role or business partnering roles.
• Ability to communicate effectively across technical and non-technical audiences, including executive-level stakeholders.
• Experience with data calculation logic and algorithms.
• Goal-driven with a track record of setting ambitious targets and executing rapid trial and error iterations.
• Bachelor's Degree or above.

Benefits

• 100% premium coverage for employee medical insurance
• Approximately 75% premium coverage for dependents
• Health Savings Account (HSA) with company match
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans
• Flexible Spending Account (FSA) options
• 10 paid holidays per year
• 17 days of Paid Personal Time Off (PPTO)
• 10 paid sick days per year
• 12 weeks of paid Parental leave
• 8 weeks of paid Supplemental Disability
• Mental and emotional health benefits through EAP and Lyra
• 401K company match
• Gym and cellphone service reimbursements