Amazon - Herndon, VA
posted 4 days ago
The Senior Program Manager for Amazon Connect will lead initiatives that drive scale and growth within the Amazon Connect business. This role involves collaborating with various teams to solve complex challenges, utilizing data to inform decisions, and innovating AWS's approach to business applications. The position is integral to the Amazon Connect Specialist Team, which focuses on enhancing customer experiences and product development through deep domain expertise in customer experience and enterprise contact centers.