Confluent - Pierre, SD
posted about 1 month ago
The Senior Program Manager for Customer Experience (CX) Systems at Confluent will play a pivotal role in guiding the CX systems strategy within the Customer Solutions organization. This position involves cross-functional collaboration to define and execute a comprehensive systems roadmap, focusing on system and process improvements that enhance customer interactions and operational efficiency. The ideal candidate will possess strong organizational and problem-solving skills, with a proactive approach to managing initiatives that reduce friction in customer solutions.