Senior Program Manager, Customer Experience (CX) Systems
Confluent•Trenton, NJ
499d•$179,190 - $179,190
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About The Position
The Senior Program Manager for Customer Experience (CX) Systems at Confluent will play a pivotal role in guiding the CX systems strategy within the Customer Solutions organization. This position involves cross-functional collaboration to define and execute a comprehensive systems roadmap, focusing on system and process improvements that enhance customer interactions and operational efficiency. The ideal candidate will possess strong organizational and problem-solving skills, with a proactive approach to managing initiatives that reduce friction in customer solutions.
