Amazon - Seattle, WA
posted 17 days ago
The Senior Program Manager, Customer Experience, at Amazon is a pivotal role within the Worldwide Customer Service organization, focusing on enhancing customer experience through strategic program management. This position involves collaborating with various business stakeholders to leverage customer feedback, drive continuous improvement, and implement innovative solutions across rapidly growing markets. The ideal candidate will possess strong analytical skills, a data-driven mindset, and the ability to influence cross-functional teams to achieve business objectives.