Senior Program Manager - EPIC Implementation Specialist

T2Tech Group LLC - New York, NY

Full-time - Senior

New York, NY

About the position

The Senior Program Manager at T2 Tech will lead a large-scale Epic decision tree implementation for a prestigious healthcare client. This role involves collaborating with hospital staff, vendors, and senior management to ensure effective project execution. The position requires building an Agile framework to manage day-to-day tasks and reporting, while driving strategic initiatives to optimize implementation processes and enhance patient care.

Responsibilities

• Lead Epic decision tree implementation projects, collaborating with cross-functional and vendor teams.
• Drive strategic initiatives to optimize implementation processes, focusing on streamlining and reducing completion time without compromising quality.
• Utilize decision tree workflows and understand the nuances of specialties and ambulatory care to design effective solutions.
• Conduct retrospectives and process optimizations to enhance delivery and quality of implementation.
• Apply a thorough understanding of both Agile and Waterfall project management methodologies, including hybrid approaches.
• Navigate the complexities of large healthcare facilities, understanding patient access and healthcare delivery intricacies.
• Develop and maintain comprehensive project documentation, including detailed reports and presentations for stakeholders.
• Communicate effectively with stakeholders at all levels, providing clear updates and strategic insights.
• Utilize advanced Excel and PowerPoint skills to analyze data and present findings.

Requirements

• Proven experience in managing EPIC decision tree implementations with a strong portfolio of successful healthcare implementation projects.
• Demonstrated experience in managing complex, matrixed project teams in a healthcare setting.
• Solid understanding of healthcare processes, governance, and the ability to operationalize projects strategically.
• Proven knowledge of waterfall and agile scrum project methodologies.
• Familiarity with the Scaled Agile Framework (SAFe) is highly desirable.
• Exceptional documentation and reporting skills, with a keen eye for detail.
• Outstanding communication and presentation abilities, with the skill to engage and inform stakeholders effectively.
• Proficiency in Microsoft Excel and PowerPoint.
• An understanding of patient access and the challenges faced by large healthcare facilities.
• Proven track record working with stakeholders.

Nice-to-haves

• Familiarity with project management tools, including Jira from Atlassian.

Benefits

• Opportunities for professional growth and development.
• Dynamic and challenging work environment focused on innovation and effective solution delivery.