Senior Program Manager, PDM

OREGON EMPLOYMENT DEPARTMENT - Salem, OR

Part-time - Senior

Onsite - Salem, OR

About the position

The Senior Program Manager is a pivotal role within the Engineering team, responsible for managing complex development projects across various functions. This position requires collaboration with customer teams, product teams, and engineering teams to ensure timely and high-quality delivery of HealthEdge products. The ideal candidate will have strong leadership skills and experience in project management, particularly in the healthcare industry, to guide executive leadership on project timelines, budgets, and risks.

Responsibilities

• Serve as the primary point of contact for customers throughout the implementation process.
• Ensure comprehensive understanding and management of the entire implementation project lifecycle.
• Facilitate effective communication and collaboration with customers to meet their expectations.
• Coordinate projects and their interdependencies.
• Define and establish a robust program governance framework to ensure project alignment with organizational goals.
• Manage the program's budget, ensuring efficient allocation of resources and cost controls.
• Monitor overall project status, ensuring timely delivery and quality standards are met.
• Manage the main program documentation such as the program initiation document.
• Align the deliverables to the program's outcome with the aid of the business change manager.
• Quickly identify and communicate potential risks to stakeholders.
• Develop and recommend risk mitigation strategies and undertake corrective measures as necessary to keep the program on track.
• Demonstrate a hands-on approach to drive the success of the new product's implementation.
• Develop and refine implementation templates and processes to streamline and ensure consistent deployment.
• Mentor and guide the team in adopting these templates as standard practices for future projects.

Requirements

• 8+ years in project management with progressively increasing scope and complexity.
• Strong practical experience in project management, particularly managing large and complex projects.
• Proven experience as an implementation program manager, preferably with experience in deploying new products to market.
• Strong background in customer interactions and implementation.