Senior Program Manager (Public Health)

Alzheimer's Association - Norfolk, VA

Full-time - Mid Level

Norfolk, VA

1,001-5,000 employees

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Senior Program Manager (Public Health) at the Alzheimer's Association is responsible for implementing the organization's program delivery and growth strategy, particularly focusing on reaching underrepresented and rural communities. This role involves recruiting and engaging volunteers and community partners to enhance program delivery while adhering to best practices and achieving growth goals.

Responsibilities

• Build chapter Care & Support strategy that aligns community needs with Association programs to achieve goals with guidance from Community Executive.
• Manage Care & Support staff to implement strategy and grow impact throughout the Chapter territory.
• Develop & implement a data-informed, community impact plan to expand reach in each assigned market of opportunity defined by a strategic geography or population.
• Recruit, train and lead volunteers to deliver and grow programs in designated markets. Provide ongoing technical assistance, coaching and support to staff and volunteers. Ensure accountability by regularly monitoring staff and volunteer impact and taking action to improve volunteer performance.
• Manage and maintain a portfolio of high-impact community partners using a relationship sales approach to grow the Association's program reach. Expand collaborative agreements with current partners in community networks, organizations, service providers, nonprofits and faith institutions, and establish new community partnerships beyond traditional partners to reach underrepresented communities.
• Create urgency for our cause by promoting a full-mission value proposition to support Alzheimer's Association campaigns such as quality care, fundraising and advocacy efforts throughout designated communities.
• Model and foster behaviors that contribute to a culture that values the staff/volunteer/community partnership and is consistent with the Association's goals, best practices, and core values.
• Ensure timely and accurate reporting of program, community impact and volunteer performance data as well as grant-funded projects (where applicable).

Requirements

• Bachelor's degree in related field or equivalent experience.
• Three years of experience in program, volunteer and/or team management.
• Experience in community health and community volunteer mobilization is a plus.
• Proven success in building and maintaining key relationships and meeting strategic goals through volunteer-led initiatives.
• Ability to identify and cultivate relationships with community partners, organizations, volunteers and diverse populations to create a sense of urgency related to dementia awareness as a major health issue and motivate all to action.
• Ability to effectively collaborate with others, hold others accountable and reach mutually agreeable outcomes.
• Familiarity with a public health approach focused on health promotion and early detection.
• Experience building rapport/trust, assessing needs and articulating a value proposition.
• Ability to represent the Association effectively to community partners, community leaders, and corporate partners.
• Excellent written and presentation skills.
• General knowledge of community health, community-based organizations and systems.

Nice-to-haves

• Experience in community engagement and volunteer management.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance