Senior Program Manager, Selling Partner Experience Science

$104,100 - $185,000/Yr

Amazon - Seattle, WA

Full-time - Mid Level

Seattle, WA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior Program Manager for Selling Partner Experience Science at Amazon will lead the development of advanced AI technologies aimed at enhancing the experience of Selling Partners. This role involves coordinating cross-functional teams to deliver impactful products, utilizing machine learning and algorithmic systems to address the challenges faced by sellers. The position requires a blend of business acumen and technical skills to drive strategic programs from conception to delivery, ensuring effective communication and collaboration across various teams.

Responsibilities

• Scope development of advanced AI technology for Selling Partners.
• Coordinate cross-functional teams to deliver impactful products.
• Manage roadmaps and milestones for project delivery.
• Set requirements and drive the development schedule.
• Own cross-team project statuses and communicate results to a broad audience.
• Brainstorm new project ideas and initiate technical deep dives.
• Engage in problem-solving and organize working sessions to identify and mitigate roadblocks.

Requirements

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Nice-to-haves

• 2+ years of driving process improvements experience.
• Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.

Benefits

• Competitive salary based on market location and experience.
• Equity and sign-on payments as part of total compensation package.
• Full range of medical, financial, and other benefits.