Senior Project Account Manager

Hilti - Salt Lake City, UT

Full-time - Mid Level

Salt Lake City, UT

101-250 employees

Building Material and Garden Equipment and Supplies Dealers

About the position

The Senior Project Account Manager is responsible for managing customer relationships within a specific geographic area, focusing on sustainable growth and strategic initiatives. This role involves collaborating with various departments to deliver value and establish Hilti as a trusted partner, ultimately driving sales and market share growth.

Responsibilities

• Make outside, face-to-face sales to an assigned set of strategic VIP customers.
• Develop, analyze, and manage business plans related to the customer database.
• Utilize Time and Territory Management (TTM) to create and own a daily schedule.
• Demonstrate consultative selling and collaborate with customers to assess their needs.
• Demonstrate Hilti products and services in person with customers.
• Identify key roles on jobsite projects and understand their responsibilities.
• Nurture strategic relationships with top accounts and create business plans to identify product gaps.
• Collaborate with various departments including materials management and customer service.
• Maintain company assets such as vehicles and inventory.
• Participate in construction industry trade organizations to build relationships.
• Coordinate efforts of relevant Account Managers when necessary.

Requirements

• High School Diploma or GED required; bachelor's degree preferred or equivalent work experience.
• Three (3) years prior experience working directly with customers preferred.
• Demonstrated success as a Hilti Account Manager or developing key customer accounts preferred.
• Extensive experience with Salesforce.com platform preferred.
• Proven ability working on strategic projects with a long-term focus.
• Experience in business development or developing customer accounts into engaged customers.
• Ability to influence without authority and lead important projects.
• Some experience with reading and understanding construction documents preferred.
• Previous experience preparing professional sales presentations and quotes.
• Demonstrated abilities in selling to senior or executive level leaders.
• Ability to thrive independently and in a team environment.
• Excellent time and territory management skills.
• Must be persuasive, sales driven, customer focused, and a team player.
• Proficient computer skills including MS Office Suite and smartphones.

Nice-to-haves

• Experience in the construction industry.
• Knowledge of Hilti products and services.

Benefits

• Generous paid time off policy including vacation and personal days.
• Paid family leave.
• Educational reimbursement.
• 401(k) matching.
• Medical, dental, and vision coverage.
• Opportunities for international assignments.
• Ongoing training and mentoring.