Senior Project Manager - Security Operations

$130,000 - $145,000/Yr

Disability Solutions

Full-time - Mid Level

About the position

Join GardaWorld as a Project Manager, where you will lead and develop personnel at a strategic account. This dynamic role involves overseeing employee engagement, scheduling, payroll, compliance, and performance metrics tracking. You will handle key tactical duties such as recruiting, discipline, recognition, training, and inspections, while fostering a culture of engagement and servant leadership. Your commitment to GardaWorld's core values will ensure operational support and compliance, setting a high standard of personal commitment and operational excellence.

Responsibilities

• Integrate and embody GardaWorld Security's core values in all business practices.
• Build and maintain strong relationships with clients and employees.
• Regularly meet with clients to address issues, provide updates, and ensure contract compliance.
• Recruit, orient, train, and develop staff, emphasizing effective delegation.
• Supervise daily security services to uphold high standards.
• Conduct off-hour visits, review logs, and inspect posts for compliance.
• Oversee security operations, including access control, alarm response, and patrols.
• Respond swiftly to critical situations with a calm, controlled approach.
• Ensure proper use of post orders and effective personnel training.
• Manage payroll, scheduling, and timekeeping for accuracy and efficiency.
• Monitor project costs to align with income and ensure accurate payroll and billing.
• Utilize technological expertise to manage physical security technology and plan for future upgrades.
• Maintain a robust safety culture and program, familiar with IBC, NFPA, OSHA, and ICS systems.
• Ensure compliance with federal, state, and local regulations, including State Guard Licensing requirements.
• Uphold discipline within operations staff and respond promptly to operational emergencies.
• Provide CPR/AED/First Aid training as required.
• Identify and implement opportunities for operational efficiency.
• Be available for off-hours work to ensure operational continuity.
• Achieve 1.75% or less unbilled overtime on the assigned account.
• Improve Employee Engagement Scores year-over-year.
• Retain the account and improve performance metrics quarterly.
• Conduct monthly personnel inspections and training for 100% of assigned personnel.
• Ensure full staffing levels through effective recruiting.
• Personally recruit and develop at least one new supervisor annually.
• Achieve 100% compliance with GardaWorld Mandatory Requirements.

Requirements

• Bachelor's degree or equivalent experience.
• Experience managing a quasi-government facility.
• 10 years of progressive leadership experience.
• Experience managing bargaining agreements and unions.

Nice-to-haves

• Previous Military or Law Enforcement experience.
• Experience in multi-department leadership and international affairs.

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Employee Assistance
• Generous PTO