Senior Project Manager

Intime eSolutions - Framingham, MA

Full-time - Senior

Framingham, MA

About the position

The Senior Project Manager will lead a multi-year global project focused on migrating a corporate voice system to a cloud-based Microsoft Teams solution. This role involves managing user enablement, physical phone deployment, and the decommissioning of legacy systems, requiring strong project management skills and experience in large-scale IT infrastructure migration.

Responsibilities

• Lead and deliver a large-scale, multi-year migration of corporate voice systems to Microsoft Teams for approximately 10,000 users across global supply chain and data center locations.
• Collaborate closely with a 3rd party implementation vendor to define, execute, and oversee the project plan, ensuring milestones and timelines are met.
• Hold the 3rd party vendor accountable for deliverables, quality standards, and adherence to the critical path.
• Partner with stakeholders, dependent teams, and executive sponsors to maintain alignment, influence outcomes, and report on progress.
• Direct project activities, overseeing the project lifecycle to ensure completion within budget, timeline, and business expectations.
• Define and implement project quality standards, success criteria, and risk mitigation strategies.
• Manage stakeholder communications, project change control processes, and escalations, while presenting clear, concise project updates and decision points.
• Coordinate project financials, track expenditures, and forecast deployment activity costs monthly.
• Prepare and present materials for weekly leadership and steering committee meetings.
• Evaluate and make recommendations on project schedules, resource allocation, budgets, and escalation management.

Requirements

• 8+ years as a Project Manager, with demonstrated ability to lead large, complex projects involving multiple stakeholders and budgets.
• Proven ability to work effectively with global teams and manage 3rd party vendors, applying critical thinking and problem-solving skills to overcome project challenges.
• Strong organizational abilities and an exceptional aptitude for summarizing complex project information for executive-level reporting.
• Skilled in negotiation and relationship-building with both internal and external stakeholders.
• Flexibility to shift direction quickly as priorities change, with experience guiding teams through ambiguity.
• Advanced understanding of IT infrastructure components, including network, application hosting, end-user services, and application management.
• Familiarity with Agile, Waterfall, and hybrid project management methodologies, along with SDLC.
• Experienced in MS Office, MS Visio, MS Project, and MS Teams.

Nice-to-haves

• Background in retail or supply chain projects, particularly in implementing Microsoft Teams-based voice solutions.
• PMP or PRINCE2 certification preferred.
• Bachelor's degree preferred.