Senior Property Adjuster

Crawford & Company - Asheville, NC

Full-time - Mid Level

Asheville, NC

Insurance Carriers and Related Activities

About the position

The position involves reviewing and providing repair estimates for residential and commercial property claims by conducting thorough field investigations to evaluate damages and determine the scope and loss of property. The role requires strong analytical skills, effective communication, and the ability to work collaboratively with various stakeholders to ensure accurate assessments and compliance with insurance policies.

Responsibilities

• Conduct onsite inspections of property damage and photograph claim sites to substantiate losses.
• Investigate claims by interviewing claimants and witnesses, obtaining official reports, and comparing claim information with evidence.
• Obtain necessary information from experts to assess the extent of the loss accurately.
• Examine claim forms, policies, endorsements, and client instructions to determine coverage.
• Prepare reports by collecting and summarizing information required by clients and regulatory bodies.
• Present evidence at legal proceedings and produce reports as needed.
• Assist and mentor junior adjusters with claims handling as required.
• Maintain professional and technical knowledge through continuing education.

Requirements

• College Degree strongly preferred or equivalent combination of education and experience.
• Advanced industry designations such as CPCU, AIC or PTC.
• Five or more years' experience resolving moderate to highly complex personal and commercial property loss claims.
• Strong verbal and written communication skills.
• Good attention to detail and strong analytical ability.
• Excellent interpersonal skills and knowledge of property claim law.
• Ability to analyze, interpret, and capture pertinent information in reports.
• Research and investigative abilities; negotiating, conflict resolution, and persuasion skills.
• Solid time management skills and organizational ability.
• Must be a licensed adjuster as required by state and local laws.
• Must have a valid driver's license with a clean driving record.

Nice-to-haves

• Experience with claims or appraisal systems such as Xactimate and/or Simbility.

Benefits

• Pay and incentive plans that recognize performance excellence.
• Benefit programs that empower financial, physical, and mental wellness.
• Training programs that promote continuous learning and career progression.
• Sustainability programs that give back to the communities.
• A culture of respect, collaboration, entrepreneurial spirit, and inclusion.