Senior Property Manager

$150,000 - $150,000/Yr

Confidential Employer - Boston, MA

Full-time - Senior

Boston, MA

About the position

The Senior Property Manager will play a crucial role in managing the day-to-day operations of two commercial class A buildings and an underground garage in Boston. This position involves close collaboration with the VP of Property Management and a dedicated team, ensuring tenant satisfaction and maintaining high operational standards. The ideal candidate will possess strong communication and organizational skills, a solid background in commercial real estate, and a proactive approach to uncovering opportunities for improvement.

Responsibilities

• Maintain a high level of communication with tenants and vendors; respond to owner/tenant/employee inquiries and handle any issues or requests promptly and professionally.
• Interface with ownership, senior management, and other operating departments of the family office and the Foundation to ensure effective, timely and efficient operations.
• Coordinate with regular service and project vendors to minimize tenant interruptions and provide consistent, first-class service, as well as ensure the timely completion of repairs and maintenance tasks.
• Collaborate with property, construction and design teams for tenant fit-out projects.
• Help determine and identify capital improvement projects.
• Maintain first-class property appearance both inside and outside.
• Maintain, manage and update online property-related filing system.
• Assist in the negotiation and execution of lease agreements and renewals.
• Collaborate with property management team to develop and implement property-specific policies and procedures.
• Oversee the monthly accounts receivable billing and collection processes.
• Review vendor invoices for approval and processing; assist with overseeing research and resolution of outstanding vendor accounts payable issues.
• Assist with the preparation of monthly financial reports, annual operating budgets, CAM and real estate tax reconciliation billings.
• Provide guidance for Parking Garage management and operations.
• Maintain compliance and recordkeeping relating to sustainability and reporting for BERDO, LEED re-certification, and Climate Action Plans (resiliency).
• Manage off-hours emergency situations when they arise.

Requirements

• Bachelor's degree (preferably in Finance, Real Estate, and/or Building Sciences).
• Minimum 8 years of increasing levels of experience in commercial property management or real estate development, and office management experience.
• High proficiency in the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and an ability to quickly learn specific property management/accounting software.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, self-directed, family office environment, with a strong desire to learn and succeed.
• Excellent critical thinking and problem-solving skills.
• Strong team orientation with the ability to successfully interact with personnel at all levels within the organization and effectively relate to contacts outside the organization.
• Detail-oriented and highly organized with a strong work ethic and excellent time management skills.
• Capable of managing competing demands and adept at handling frequent changes, delays, or unexpected events.
• Desire and ability to act as the owner of the buildings and garage.

Benefits

• $150,000++ per year depending on experience
• Top-tier, comprehensive benefits package
• Hybrid Work Arrangement: flexibility to work remotely for some portion of each week, with an expectation to work in the Boston office at least three days a week.