Providence Health & Services - Torrance, CA

posted 3 days ago

Full-time - Mid Level
Torrance, CA
Hospitals

About the position

Under the supervision of the Senior Manager Provider Relations, this position is responsible for physician recruitment related activities and building relationships with Providence contracted physicians/specialist offices. Key responsibilities include Physician office in-services, continuous physician office education, fielding questions, researching and resolving inquiries, identifying issues, management and dissemination of network communications, identifying and vetting new PCP contract opportunities, and overall network performance. This position works with leadership to develop action plan for specific metrics/providers needing improvement, identifies PCP & SPC network gaps, and manages network performance meeting agenda and follow-ups.

Responsibilities

  • Conduct physician office in-services and continuous education.
  • Field questions and research inquiries from physicians.
  • Identify and resolve issues related to provider relations.
  • Manage and disseminate network communications.
  • Identify and vet new PCP contract opportunities.
  • Monitor overall network performance and identify gaps.
  • Work with leadership to develop action plans for improvement.
  • Manage network performance meeting agendas and follow-ups.

Requirements

  • 3 years of experience in a Provider Relations role working with physicians in a Managed Care/IPA, Medical Group, Health Plan or MSO environment.
  • Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving.

Nice-to-haves

  • Bachelor's Degree in Healthcare Management or related field.
  • 5 years of Managed care Provider Relations experience.

Benefits

  • Best-in-class benefits designed to support you and your family in staying well.
  • Opportunities for professional growth and development.
  • Financial security support.
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