Senior QA Engineer - Global E-Commerce

$159,000 - $230,000/Yr

Tiktok - San Jose, CA

Full-time - Mid Level

San Jose, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. As a Senior QA Engineer in our Global E-Commerce team, you will play a crucial role in ensuring the stability, security, and intuitiveness of our e-commerce ecosystem. The e-commerce industry has seen tremendous growth, and TikTok is positioned to deliver a superior e-commerce experience to our millions of loyal users worldwide. Our quality assurance engineering team is dedicated to maintaining high standards and driving the future of e-commerce at TikTok. In this role, you will be responsible for designing, developing, and implementing functionality testing for mobile applications across iOS, Android, and web platforms. You will create comprehensive test plans and test cases for new features, support the implementation of test tools, and collaborate with automation and performance test teams to build internal testing tools, frameworks, and platforms. Your expertise in both manual and automation testing will be essential as you track defects and manage bugs throughout the software development lifecycle. Additionally, you will participate in project management, process optimization, and risk assessment to ensure the highest quality of our products. At TikTok, we believe that every challenge is an opportunity to learn, innovate, and grow as a team. We are looking for passionate and talented individuals who share our mission and are eager to contribute to our dynamic work environment. Join us in inspiring creativity and bringing joy to our users around the globe.

Responsibilities

• Design, develop, and implement functionality testing for mobile applications (iOS/Android/web) and application services.
• Design comprehensive test plans and test cases for new features.
• Support test tools implementation and collaborate with automation/performance test teams to build internal testing tools, frameworks, and platforms.
• Conduct both manual and automation testing, maintaining and upgrading automation use cases.
• Track defects and manage bugs throughout the full software development lifecycle.
• Participate in project management, process optimization, and risk assessment.

Requirements

• Bachelor's degree or higher in Computer Science or related fields from accredited and reputable institutions.
• 5 years of hands-on experience in developing test plans, test tools, and test frameworks.
• Experience in both manual and automation testing.
• Familiarity with common storage systems such as databases (e.g., MySQL, PostgreSQL) and message queue technologies (e.g., RabbitMQ, Apache Kafka).
• Strong knowledge of at least one programming language (Python, Golang, Java, C++, etc.).

Nice-to-haves

• Experience in testing mobile apps on Android and iOS platforms.
• Hands-on experience in API automation testing, familiar with various test automation frameworks.
• Experience in programmatically testing products, measuring test coverage, developing effective automation solutions, driving testability, and promoting software QA best practices.
• Strong organizational, communication, and interpersonal skills.
• Ambitious, critical thinker, and problem solver.

Benefits

• 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents, and a Health Savings Account (HSA) with a company match.
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans.
• Flexible Spending Account (FSA) options for Health Care, Limited Purpose, and Dependent Care.
• 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) and 10 paid sick days per year.
• 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• Mental and emotional health benefits through EAP and Lyra.
• 401K company match, gym and cellphone service reimbursements.