Senior QA Engineer

$109,000 - $172,400/Yr

Lions Gate Entertainment - Greenwood Village, CO

Full-time - Mid Level

Greenwood Village, CO

Motion Picture and Sound Recording Industries

About the position

The Senior QA Engineer position is responsible for supporting critical backend services related to Authentication, Authorization, Billing, and Subscriber services for OTT platforms. The role focuses on designing and executing test plans to ensure the delivery of new features, while collaborating with development teams to maintain high-quality standards in the services provided to customer-facing applications.

Responsibilities

• Designs test plans for complex backend projects and determines test strategy
• Responsible for executing test-cases for large and complex features across multiple systems by analyzing user stories and acceptance criteria
• Follows established team testing practices to ensure highest quality through clearly documented and repeatable processes
• Responsible for running and analyzing results of performance tests
• Effectively communicates status of the tasks, raises issues and blockers to management
• Identifies cross-functional dependencies and potential risks and quality issues
• Determines the scope of regression for a given feature
• Logs bugs in the defect tracking system and keeps the state of the ticket up to date; escalating where necessary to expedite resolution
• Works closely/collaborates with the services development team, other testers, client engineering and QA teams to troubleshoot issues in production and lower level environments
• Reviews test cases and assists more junior team members
• Uses various types of devices (mobile, Web, TV) for functional and regression testing
• Analyzes logs and metrics as a part of test process
• Works with AWS monitoring tools and databases
• Proactively suggests improvements for QA team process
• Knowledge base documentation

Requirements

• BS degree in computer science, software engineering or equivalent technical field
• 5+ years overall testing experience, preferably 3+ on a backend project
• Hands on experience with testing REST APIs using Postman, curl or custom tools
• Hands on experience with creating test plans for complex backend projects
• Experience gathering, refining, and validating business/technical requirements, interdependencies, cross-functional dependencies & risks/issues
• Understanding and knowledge of Software Engineering Concepts and Methodologies
• In depth understanding of application functions, bug fixing, and testing protocols
• Ability to create testing scenarios, write test cases and develop test plans
• Ability to perform exploratory testing for a complex backend project
• Commercial experience with Postman
• Experience with logging tools like Splunk
• Very good understanding of REST API
• SQL knowledge
• Experience with system/platform integrations and the ability to work cross-functionally
• Shows strong initiative and is motivated to learn; works independently
• Strong communication skills (oral and written)
• Strong interpersonal, collaboration and consultative skills
• Strong analytical thinking and problem solving
• Constructively escalates problems and issues
• Strong attention to detail and committed to a high level of accuracy & quality

Nice-to-haves

• Experience with mobile (iOS, Android), web, TV and console technologies (Xbox, PS4)
• OTT/Billing experience preferred, but not required
• Experience with non-relational databases (DynamoDB, MongoDB, Cassandra)
• Experience with AWS Lambdas and SQS or their Azure equivalent (functions and queues)

Benefits

• Full Coverage - Medical, Vision, and Dental
• Annual discretionary bonus and merit increase
• Work/Life Balance - generous sick days, vacation days, holidays, and Impact Day
• 401(k) company matching
• Tuition Reimbursement (up to graduate degree)