Nexon America - El Segundo, CA
posted about 2 months ago
The Senior Quality Assurance Tester at Nexon America plays a crucial role in ensuring the quality and functionality of the company's games. This position involves comprehensive testing of all features and functionalities of assigned games, including localization aspects. The Senior QA Tester will be responsible for executing both scripted and ad hoc test cases, meticulously documenting any game errors found in the code, and analyzing discrepancies to ensure that fixes are effectively implemented. This role also requires ownership of specialized QA aspects such as Compliance Standards, Submissions, Test Case Creation, and mentoring junior QA Testers. In this hybrid work model, where employees are expected to work in the office 2-3 times a week, the Senior QA Tester will perform focused creative testing based on assigned test cases to provide feedback on gameplay-related issues and identify game defects. Reporting game defects will involve detailing complete steps, identifying root causes, and outlining expected results in the appropriate bug tracking software. The tester will also be responsible for regressing previously identified issues to verify that defects have been addressed and are no longer occurring. Additionally, the Senior QA Tester will oversee compliance passes and submission preparations when applicable, supporting the lead in documentation creation and maintenance, as well as training new testers. Active engagement with game forums and collaboration with the Customer Support group will be essential to document live game issues, ultimately improving the overall game experience and user satisfaction. Other duties may be assigned as needed, reflecting the dynamic nature of the gaming industry and the company's commitment to quality assurance.