Senior Quality Engineer - Hardware

Bevi - Boston, MA

Full-time - Mid Level

Boston, MA

Merchant Wholesalers, Durable Goods

About the position

The Senior Quality Engineer at Bevi will play a crucial role in the manufacturing and quality team, focusing on measuring, improving, and maintaining product quality. This position involves leading quality improvement initiatives, conducting root cause analysis, and managing process improvement projects. The ideal candidate will have a strong background in quality engineering and a passion for delivering exceptional quality to customers and stakeholders.

Responsibilities

• Lead subject matter expert for Customer Care and Field Service team to triage and resolve potential quality issues impacting end-customers.
• Ensure excellent manufacturing quality through tight process controls, preventive measures, and timely corrective action implementation.
• Lead the implementation of key quality processes and best practices.
• Collaborate with the Supply-Chain team to establish a qualifications process for new suppliers.
• Act as the technical liaison between Engineering, Manufacturing, and suppliers to ensure requirements are understood and complied with.
• Facilitate and lead cross-functional teams for full Root Cause Analysis for failures in manufacturing and/or originating at end-customers.
• Regularly generate, publish, and present Quality KPIs and other relevant company metrics.
• Lead Quality Team in product development activities and product design reviews to ensure quality requirements and reliability standards are embedded in the design.
• Maintain suppliers' Quality data collection activities and run reports to summarize data and recommend continual improvement activities.

Requirements

• 5-7 years minimum work experience as a Quality Engineer or 2-3 years at a Senior Quality Engineer level.
• Strong analytical and technical skills necessary to interpret specifications and drawings and perform problem solving and data analysis leading to improvement initiatives.
• Very strong quality improvement background, applying statistical tools, process FMEAs, and root cause problem solving tools.
• Experience leading Process Improvement Teams and managing major projects.
• Experience in using SPC tools and a deep understanding of how to apply them when measuring process reliability and repeatability in the supply chain.
• Bachelor's degree or equivalent in Mechanical, Electrical, or Manufacturing Engineering.
• Strong communicator able to facilitate discussion and present data to all levels of the internal and external organization.

Nice-to-haves

• Experience with the commercial appliance industry and knowledge of NSF and UL standards is a plus.
• ASQ certifications of CQE and CQA are a plus.

Benefits

• Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
• 401(k) with company match, and environmentally responsible investment options
• Flexible PTO plus 9 company holidays, and additional paid days for sick leave, including sustainability or social justice volunteer events
• Generous fully paid parental leave for both birth parents and non-birth parents
• Fully employer paid disability and life insurances
• Wellness and fitness reimbursements
• Monthly stipends for cell phone use and commuting costs
• Onsite snacks, weekly catered lunch, and unlimited Bevi
• Happy hours, team-building events, bagel breakfasts, Hero awards - and more!