Senior Regional Director of Operations-Mid-West/West Coast

Hotel Equities - Alpharetta, GA

Full-time - Senior

Alpharetta, GA

Accommodation

About the position

The Senior Regional Director of Operations will lead the Mid-West/West Coast region for Hotel Equities, focusing on enhancing guest, associate, and owner satisfaction across multiple hotel units. This role involves providing direct supervision to General Managers, ensuring operational excellence, and overseeing financial aspects of the hotel portfolio. The ideal candidate will embody the company's culture and values while driving performance and compliance across the hotels.

Responsibilities

• Oversight of all financial aspects of each hotel in a portfolio: P & L, CapEx, Forecasting, and Budgeting.
• Ensures operational excellence for all hotels in a portfolio; provides support, critique, and guidance to hotels falling short of brand standards and/or company expectations.
• Ensure brand QA Compliance/Performance and approving action plans generated by the hotels.
• Acts as liaison between hotel General Manager and discipline coaches, including but not limited to: Sales and Marketing, Finance, HR, Learning, Facilities, PR, Revenue Management, and Owner Relations.
• Acts as a role model and provides guidance on company culture.
• Selects, develops, manages, and leads management team members.
• Guides, develops, procedures and implements policies, procedure and systems to improve business operations.
• Provides leadership relative to annual marketing plans.

Requirements

• Must be able to travel extensively.
• Previous Regional Director of Operations or multi-unit hotel GM experience.
• Marriott and Hilton experience required.
• Full service, Select Service, Lifestyle and Luxury experience.
• Bachelor's degree required.
• Sales experience preferred.
• Ability to lead others, to delegate and multi-task, and to manage others virtually.
• Strong interpersonal and communication skills (oral and written).
• Thorough knowledge of the company's mission, vision and values.
• Deep understanding and support of the company pillars (culture, growth, profitability, accountability and people).
• Leadership skills including coaching, mentoring, feedback and training.
• Effective communicator.
• Critical thinker and decision maker.
• Demonstrated ability to process new information quickly and respond aptly to change.

Nice-to-haves

• Sales experience preferred.

Benefits

• Quarterly Bonus
• Health, vision and dental insurance
• 401(k)
• Vacation
• Cell Phone Allowance
• Paid Holidays
• Discount programs for shopping, travel, tickets and more.
• Access to our Talent team to help you reach your career growth goals.