Senior Regional Sales Performance Manager

$35,000 - $90,000/Yr

SIXT - Newark, NJ

Full-time - Senior

Newark, NJ

5,001-10,000 employees

Rental and Leasing Services

About the position

The Senior Regional Sales Performance Manager at Sixt Rent a Car is responsible for training and developing rental sales agents and branch managers in the North East region. The role focuses on optimizing the rental experience by enhancing sales and service capabilities, ensuring that employees are well-versed in the company's fleet and ancillary products. This position requires exceptional interpersonal skills, strong communication abilities, and a commitment to providing outstanding customer service.

Responsibilities

• Trains Employees on how to create the optimal rental experience by maximizing sales and service opportunities for every customer.
• Coaches branch managers on how to train the Employees on sales, service, and goal setting.
• Holds workshops for rental agents reviewing sales cycle and role plays.
• Implements motivational contests to build employee morale and improve branch culture.
• Advises as an expert on all vehicles in the Sixt fleet, all protection items, and all extras.
• Meets all sales and service standards.
• Handles customer complaints with professionalism and confidence.
• Completes daily, weekly, and monthly reporting.
• Meets with branch managers and regional managers to review branch progress.
• Handles all telephone and email inquiries in a friendly and helpful manner.

Requirements

• Bachelor's degree
• Minimum 2+ years of sales training or coaching experience
• Minimum 5 years customer service or sales experience
• Must be at least 21 and have a valid driver's license with a clean driving record
• Experience meeting sales quotas or working in highly commissioned positions preferred
• Basic computer navigation skills and knowledge of Microsoft Office Applications
• Must be willing to wear company uniforms
• Must be authorized to work in the United States without requiring work authorization sponsorship

Nice-to-haves

• Ability to communicate in other languages is a plus

Benefits

• Base salary of $80,000-90,000 + bonus (up to $35,000 a year)
• Company vehicle
• Paid vacation
• Medical, dental, and vision insurance
• 401(k) plan
• Short Term Disability
• Long Term Disability
• Basic Life and Supplemental Life benefits
• Future growth opportunities within the company