Ipsos - New York, NY

posted 2 months ago

Full-time - Entry Level
New York, NY
Professional, Scientific, and Technical Services

About the position

As a Senior Research Analyst in Market Strategy & Understanding at Ipsos, you will play a pivotal role in supporting project teams and ensuring that client needs are met with precision and excellence. Your responsibilities will include engaging in client communications through various channels to gather insights and feedback, which will be essential for the successful execution of projects. You will familiarize yourself with key clients and accounts within the Service Line, which will enable you to tailor your approach to meet their specific needs effectively. In this role, you will be responsible for preparing comprehensive reports and presentations, sharing updates and files with clients, and collaborating closely with the project lead to deliver reliable and timely data. You will own various tasks throughout the project lifecycle, including link checking, data quality checks, and report population, ensuring that all deliverables meet the highest standards of quality. Your focus on executional excellence will allow you to work with increased independence while managing project timelines and collaborating with internal operations partners. Additionally, you will have the opportunity to mentor new analysts, guiding them through core competencies and helping them navigate the project lifecycle. Your responsibilities will also include reviewing and revising questionnaires, creating project materials, monitoring fieldwork, and analyzing survey data to derive meaningful insights. This position requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously while maintaining clear and concise communication with internal teams and clients.

Responsibilities

  • Works with project team and appropriate internal resources to meet client needs.
  • Participates in client communication (email, phone, etc.) to gain understanding of needs and capture client requests and feedback.
  • Familiarizes self with key clients/accounts within the Service Line.
  • Supports the preparation of reports and presentations.
  • Shares files and updates with clients as needed.
  • Executes and delivers reliable and timely data to clients by owning tasks throughout the project lifecycle.
  • Focuses on executional excellence with increased independence.
  • Understands the project lifecycle for custom research and manages projects from client approval to deliverables with project lead oversight.
  • Collaborates with internal Ops partners and project lead in project execution.
  • Manages project timelines effectively.
  • Mentors new Analysts on core competencies.
  • Reviews and revises questionnaires as necessary.
  • Creates and submits project materials.
  • Manages internal project partners to keep projects on schedule and within scope.
  • Participates in analytic plan meetings with the project team.
  • Creates report shell with project team direction and is responsible for timely and accurate report creation.
  • Reviews survey data and starts to analyze and interpret survey results.

Requirements

  • Strong Word, Excel, PowerPoint skills.
  • Outstanding attention to detail, accuracy, and thoroughness in completing all tasks.
  • Highly organized with good time management skills.
  • Ability to effectively manage multiple projects and tasks.
  • Clear, concise written communication skills.
  • Ability to positively interact with internal support teams.
  • Ability to easily understand and adapt to in-house operational forms, processes, and software.
  • Masters in Market Research, or a Bachelor's degree and 1-2 years of primary, quantitative research experience in a professional setting.

Benefits

  • Generous PTO
  • Healthcare plans
  • Wellness benefits
  • Flexible workplace policy
  • Career Development opportunities
  • Collaborative culture
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