Senior Research Analyst - Visualization - 240902

Independence Blue Cross - Philadelphia, PA

Full-time - Mid Level

Philadelphia, PA

Insurance Carriers and Related Activities

About the position

The Senior Research Analyst - Visualization is responsible for leading the development and maintenance of advanced Tableau dashboards and reports that provide actionable insights to the business. This role requires a deep understanding of data visualization best practices and the ability to translate complex data sets into clear and compelling visual stories, while engaging with various business departments to deliver effective dashboard solutions.

Responsibilities

• Engage in a consultative partnership with business departments to deliver dashboard solutions, mapping data inputs, presenting information visually, and automating processes.
• Work with business partners (e.g. Finance, Clinical, Operations) to understand their requirements and how to present information to both executives and analysts.
• Query data, validate results, and reconcile against other sources when necessary; conduct reasonability testing.
• Provide training and support to Tableau users across the organization to enhance their understanding and utilization of the tool.
• Stay current with the latest Tableau features and best practices, and incorporate them into existing and future projects.
• Optimize performance of dashboards for efficient and reliable access to data.
• Understand business processes and flows as related to sourcing and consuming data; participate in data governance meetings to keep apprised of new data elements, updated logic, and any issues within the data warehouse.
• Identify areas for reporting consolidation, automation, and self-service opportunities.
• Perform other duties as assigned.

Requirements

• Bachelor's or Master's degree in Mathematics, Statistics, Analytics, Health Informatics, Computer Science, Data Science, Information Systems, or equivalent work experience.
• 5+ years' analytical work experience.
• Advanced experience with data visualization and analytics tools.
• Demonstrated expertise in Tableau (including Prep) and SQL, including experience with complex data models.
• Technical experience and data management skills including data development, data extraction, transformation, QA, and analytic skills working with large datasets.
• Ability to present complex information in a way that is easy to understand.
• A portfolio showcasing previous dashboard work is highly desirable, for example, on Tableau Public.
• Ability to work independently and as part of a group.
• Highly organized with close attention to detail.
• Ability to document work for auditing purposes.
• Ability to work efficiently in a fast-paced environment under time constraints.
• Experience working in health insurance preferred.
• Advanced experience with Power BI is a plus.

Nice-to-haves

• Experience working in health insurance preferred.
• Advanced experience with Power BI is a plus.