Senior Retail Media Account Manager

$70,000 - $90,500/Yr

Publicis Groupe - Springdale, AR

Full-time - Mid Level

Hybrid - Springdale, AR

Professional, Scientific, and Technical Services

About the position

The Senior Retail Media Account Manager is an entrepreneurial leader responsible for managing a diverse portfolio of retail media accounts. This role focuses on driving revenue growth, enhancing client relationships, and collaborating with cross-functional teams to identify new opportunities in the omnichannel marketing environment. The position requires a strong emphasis on client service, innovation, and effective communication, with a significant presence in the Springdale, AR office three times a week.

Responsibilities

• Lead a diverse multi-retailer book of business or multiple books of business.
• Contribute to revenue and forecast discussions within the agency.
• Present to clients and senior leadership using strategic storytelling and creativity in the commerce space.
• Serve as a direct liaison between client and agency, partnering with clients to understand business initiatives and strategy.
• Facilitate retail media and commerce conversations with clients, activating cross-functional agency teams with clear actions and expectations.
• Manage internal conflicts with straight talk and action-oriented solutions.
• Lead and execute large initiatives, leveraging the correct teams across a matrixed organization.
• Manage client budgets effectively, ensuring accuracy and reconciliation at scale.
• Drive operational excellence in a comfortable yet ambiguous environment.

Requirements

• 5 to 7+ years agency work experience is preferred.
• Experience in retail media and/or commerce marketing is required.
• Experience in shopper marketing and understanding of full-funnel omnichannel opportunities is preferred.
• Experience proactively leading and collaborating with cross-functional teams and working with minimal supervision is required.
• Advanced skills in PowerPoint are expected.
• Professional maturity and agility in a hybrid working environment is required.

Nice-to-haves

• Experience in incentivization, social commerce, email, direct mail, and influencer marketing is preferred.

Benefits

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements
• Tuition Assistance
• Paid time off including Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World' Program allowing employees to work from anywhere for up to 6 weeks a year
• Business Resource Groups supporting multiple affinities and alliances