Senior Revenue and Operations Analyst

Pluralsight - Draper, UT

Full-time - Mid Level

Draper, UT

Educational Services

About the position

Pluralsight Flow is seeking a Senior Revenue Strategy and Operations Analyst to assist in defining, landing, and executing on our key top line financial performance objectives for the business. You will be partnering with our Revenue team and helping them thrive in fast-growing markets and complex scenarios. Reporting to the VP of BizOps, you will be responsible for helping with planning, goal setting, and managing the rhythm of the business activities such as periodical business reviews, forecast calls, and other cadenced reporting and metrics. You will also be supporting our Account Executives and Customer Success Managers to help navigate the inner workings of our deal structures in Salesforce, CPQ, and the execution of Sales Orders. Pluralsight Flow's Revenue Strategy and Operations department is charged with helping leaders in our company optimize the way that we operate the business. The work is sustained on a vast amount of data and discussions with sales managers, business development representatives, customer success managers, and key stakeholders across functions. The successful candidate will possess very strong analytical skills, communication skills, strong work ethic, and will want to learn and grow in a fast-paced environment.

Responsibilities

• Partner with the Revenue Leadership team to develop the strategy and business plan for the Flow Revenue organization
• Build real-time dashboards and generate compelling insights around Sales and CS Revenue team effectiveness
• Assist Revenue leadership with quarterly/monthly business reporting, strategic planning, and OKR management
• Identify, report on, and communicate insights based on relevant Sales and CS metrics
• Collaborate with cross-functional organizations to drive alignment and collaboration on the execution and achievement of key business goals
• Lead goal setting, tracking, and performance measurement of the business and address weaknesses and help drive processes to exceed revenue goals consistently
• Work cross-functionally to drive the execution of go-to-market strategies
• Participate in key strategic projects and long-term transformational initiatives
• Define and implement the right Go-to-market approach (Segmentation, Planning, Headcount Allocation, Territory and Quota Distribution)
• Lead GTM retrospectives inclusive of pipeline creation, pipeline progression, salesforce hygiene and other operational reviews
• Build/automate reports/dashboards in Salesforce that allow the team to get a clear snapshot of their operations with both leading and lagging indicators

Requirements

• 3+ years' experience working in revenue operations, sales operations, or customer success operations, preferably in B2B SaaS technology company
• BA/BS degree
• Strong Salesforce knowledge, with foundational understanding of Salesforce administration in order to communicate with Salesforce administrators and development teams
• Effective, clear, and concise communication skills, verbal and written
• Ability to interact and influence decision-making processes at multiple levels
• Comfortable dealing with ambiguity and flexible working in a fast-paced environment
• Results-driven, self-motivated and able to work independently