Senior Revenue Cycle Quality & Performance Management Analyst

Northwell Health - North New Hyde Park, NY

Full-time - Mid Level

North New Hyde Park, NY

Ambulatory Health Care Services

About the position

The Senior Revenue Cycle Quality & Performance Management Analyst serves as the primary operations consultant for the implementation and maintenance of Revenue Cycle Business Operations. This role involves collaborating with various departments to ensure compliance with system policies and laws, developing training programs, and troubleshooting issues within the revenue cycle processes.

Responsibilities

• Reviews recommendations for development and analysis of implementation plans for Revenue Cycle Business Operations.
• Serves as a liaison between business and technology teams.
• Develops and delivers training programs for current and prospective users.
• Ensures processes are compliant with system policies, applicable laws, and contractual bargaining agreements.
• Develops procedures for system audits and resolves discrepancies as required.
• Collaborates with departments and clients to resolve user issues.
• Troubleshoots issues and resolves concerns, recommending necessary fixes and advising management of results.
• Consults with newly acquired facilities and designs transition and implementation plans.
• Operates under limited guidance, handling moderately complex to complex issues requiring in-depth evaluation.

Requirements

• Bachelor's Degree required, or equivalent combination of education and related experience.
• 3-5 years of relevant experience required.