Human Interest - San Francisco, CA

posted about 1 month ago

Full-time - Mid Level
Remote - San Francisco, CA

About the position

The Revenue Enablement Manager at Human Interest plays a crucial role in supporting the Revenue team by designing, developing, and maintaining impactful learning programs for Sales, Partnerships, Customer Onboarding, and Customer Success. This position focuses on creating meaningful learning experiences that enhance employee skills and knowledge, ultimately driving the company's mission to provide accessible retirement benefits to all working Americans.

Responsibilities

  • Consult, design, and deploy impactful learning experiences for new and tenured employees.
  • Partner with Revenue leadership to review training needs and knowledge gaps, develop plans to address them, and close the loop with data.
  • Facilitate course review process to ensure alignment with field expectations and needs.
  • Lead Revenue stakeholders through the design process and make key recommendations for design with learner's needs in mind.
  • Regularly assess, adjust, and create learning materials to ensure our learning solutions are up to date and keeping pace with product changes/releases.
  • Identify and recommend the use of instructional design strategies, technologies, and applications.
  • Leverage rapid, agile development techniques and processes to produce content quickly.
  • Collaborate with trainers to ensure they are supported and equipped with the learning tools, materials, and structure needed to execute training sessions.
  • Facilitate courses that enable role-specific competencies using both instructor-led and self-guided courseware.
  • Maintain a deep understanding of key Human Interest products and develop learning experiences that help clients leverage this service to achieve their business objectives.
  • Strive to continually innovate the learning experience.

Requirements

  • BA degree or equivalent years of experience required.
  • Understanding of SaaS business motions and customer lifecycle.
  • 5+ years of experience in sales and partnership focused training content design, education, or related Learning and Development position.
  • Excellent verbal and written communication skills.
  • Ability to work in an organized, efficient manner at a fast pace with changing requirements.
  • Strong attention to detail, project management skills, and can work independently with cross-functional teams.
  • Well-versed in problem identification, needs and learner analysis, educational strategies, curriculum strategies and requirements scoping, adult learning theory, implementation strategies, and effective evaluation and feedback methods.
  • A background in education with corporate, startup, or SaaS experience is preferred.
  • Experience in Docebo and Articulate 360 is a plus.

Nice-to-haves

  • Experience in corporate training environments.
  • Familiarity with instructional design software and tools.

Benefits

  • A great 401(k) plan with a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees.
  • Top-of-the-line health plans, as well as dental and vision insurance.
  • Generous PTO and parental leave policies.
  • Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness.
  • Enhanced Mental Health Support for Employees and dependents through Lyra.
  • Fertility healthcare and family forming benefits through Carrot.
  • Student loan resource to help you and your family plan, borrow, and repay student debt through Candidly.
  • Monthly work-from-home stipend; quarterly lifestyle stipend.
  • Employee Resource Groups including Veterans, Lift Ev'ry Voice, Pride, LatinX, Families, and Women in Tech.
  • Fun online and regional events and celebrations and department and company offsites.
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