Senior Revenue Systems Analyst

Klaviyo - Boston, MA

Full-time - Mid Level

Boston, MA

Publishing Industries

About the position

As a Senior Revenue Systems Analyst at Klaviyo, you will be an integral part of the Global Technology Solutions (GTS) team, focusing on supporting Revenue Systems, subscription management, data integration, and system enhancements. This role involves collaboration with billing, finance, and operations teams to ensure accurate revenue recognition and compliance with accounting standards, while leveraging advanced systems for maximum efficiency and accuracy.

Responsibilities

• Manage subscription billing and revenue recognition processes using a Subscription Billing module within NetSuite.
• Monitor & support subscription lifecycle events (upgrades, downgrades, cancellations) and align billing processes accordingly.
• Collaborate with sales and billing teams to manage complex billing scenarios (e.g., prorations, contract amendments, and renewals).
• Identify and implement automation opportunities to reduce manual efforts in revenue recognition and billing processes.
• Generate revenue reports to provide actionable insights to finance leadership.
• Coordinate with external auditors for SOX compliance and revenue-related audits.
• Collaborate with other Global Technology Solutions teams to ensure alignment, integration, and integrity of the financial systems.

Requirements

• 3-5 years of experience working in NetSuite ERP, focusing on financials and billing modules.
• Proven experience with Zone Advanced Billing (ZAB) or other subscription management tools (Zoura, SuiteBilling).
• Strong understanding of revenue recognition principles (e.g., ASC 606).
• Experience with revenue automation processes and workflows.
• Bachelor's degree in Information Technology, or equivalent experience.
• Strong interpersonal and communication abilities to collaborate across multiple departments.

Benefits

• Medical, dental and vision coverage
• Health savings accounts
• Flexible spending accounts
• 401(k)
• Flexible paid time off
• Company-paid holidays
• Learning allowance
• Access to a professional coaching service for all employees