Senior Risk Management and Fraud eCommerce Project Manager

Talascend - Ridgefield Park, NJ

Full-time - Senior

Ridgefield Park, NJ

Administrative and Support Services

About the position

The Senior Risk Management and Fraud eCommerce Project Manager oversees the risk management function for eCommerce platforms, focusing on fraud detection, strategy development, and cross-functional collaboration. This role requires leadership, data analysis, and process optimization to enhance risk management outcomes within the digital marketing division.

Responsibilities

• Manage risk analysts across locations, setting strategy and vision for the risk management organization.
• Assess and enhance risk monitoring rules to improve fraud detection and reduce false positives.
• Evaluate platform risk factors and develop mitigation strategies through data analysis and modeling.
• Collaborate with operations, product, engineering, and vendor teams to implement risk management programs.
• Conduct weekly risk assessment meetings to identify improvement opportunities.
• Analyze fraud trends to identify systemic and process improvement opportunities.
• Develop risk mitigation strategies for various eCommerce channels.
• Lead goal setting and performance management for the risk team.
• Work independently and with teams to enhance customer experiences.

Requirements

• Bachelor's degree in Engineering, Mathematics, or a related quantitative field; MBA or Master's in Analytics, Statistics, or a similar field preferred.
• 5+ years of experience in fraud and risk assessment for eCommerce or consumer financial services.
• 2+ years managing global teams and working in an eCommerce or digital marketing environment.
• Proficiency in creating process flows, procedural documentation, and KPI-focused business reporting.
• Experience with Tableau or similar BI tools.
• Strong problem-solving, communication, and data presentation skills.
• Must live locally, work on-site M-R, option to WFH on Fridays.