Senior Sales Account Manager, Services
Amazon.com - Boston, MA
posted 16 days ago
About the position
Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you're interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place. We're looking for a results oriented Senior Account Manager who is passionate about partnering with our advertisers, educating them, helping to solve ambiguous business problems, and mitigating risks before they become roadblocks. As a Sr. Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You'll not only dive deep into data to understand trends, but also communicate the "why" behind results and make actionable recommendations to internal and external stakeholders. Additionally, you'll be able to leverage Amazon's proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customers to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Insights partners and will drive process improvement to gain efficiency and foster collaboration. The Sr. Account Manager's strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.
Responsibilities
- Become a knowledgeable partner on Amazon Advertising solutions
- Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction to meet revenue targets
- Develop annual brand and media strategies for growth based on overall advertiser goals/objectives
- Develop campaign strategies and audience targeting recommendations per brand and product line
- Evaluate KPIs and optimize campaign performance using a data driven approach
- Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy
- Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon
Requirements
- Bachelor's degree
- 7+ years of digital advertising and client facing roles experience
- Experience with digital media/marketing strategy, data analysis and data analytics & visualization
- Success in optimizing products and services based on client needs
- Strong Proficiency in Microsoft Excel
- Demonstrated success working with cross-functional teams and building strong relationships internally and externally
Nice-to-haves
- Bachelors' degree in Economics, Marketing, Advertising, Statistics, or Business; MBA is a plus
- Excellent organizational, interpersonal, and communication (written and verbal) skills
- Experience in Omni-channel Marketing, display, online video, or over-the-top (OTT)
- Experience in Video/Streaming or Connected Home strategies
- Media planning capabilities
- Adept at solving problems that span business and technology
- Influence process improvement that scales broadly; inventing and simplifying within existing processes
Benefits
- Variable pay via a sales compensation plan
- Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package
- Full range of medical, financial, and/or other benefits
