Senior Sales Administrator

MKS Instruments•Irvine, CA

48d•$75,175 - $105,275•Onsite

About The Position

As a Senior Sales Contract Administrator at MKS Instruments, Inc., you will be an integral member of the Photonics Solutions Division Sales organization, supporting key customer accounts and partnering closely with Sales, Operations, and Manufacturing teams. This role offers visibility across the business and potential for leadership growth. In this position, you will report to the Senior Manager, Sales Administration.

Requirements

5–8 years of experience in contract administration and/or customer service within a manufacturing environment
Proven ability to work effectively in a fast-paced environment where attention to detail and timely follow-up are critical
Strong interpersonal and communication skills, with the ability to interact with customers and internal stakeholders at all levels
Strong proficiency in Microsoft Office applications

Nice To Haves

Experience with SAP is highly preferred
Experience with Salesforce and Ariba is a plus

Responsibilities

Maintaining new and existing customer orders, including expediting orders, preparing quotes, proactively contacting customers, setting up new customer accounts, and supporting Key Account Managers
Communicating weekly order changes, including pull-ins and pushouts, to operations and manufacturing teams
Partnering with assigned Account Managers to ensure purchase orders align with approved quotes and contractual terms
Maintaining and coordinating bookings while consistently keeping the planning team informed and up to date
Ensuring accuracy and compliance throughout the order-to-cash process
Supporting cross-functional collaboration to meet customer commitments and business objectives