Senior Sales Associate - Keyholder

Reiss - Aventura, FL

Full-time - Entry Level

Aventura, FL

Nursing and Residential Care Facilities

About the position

As a Senior Sales Associate at Reiss, you will play a crucial role in delivering exceptional customer service and supporting the management team in achieving sales and operational goals. This position requires a strong focus on customer experience, brand representation, and team collaboration in a premium retail environment.

Responsibilities

• Delivering a premium and tailored customer service experience
• Providing in-depth knowledge of the brand and products
• Communicating effectively with customers, team members, and management
• Maintaining visual standards
• Acting as a Reiss Brand Ambassador
• Educating the team on brand identity and ways of working
• Motivating the team to achieve personal sales targets and KPIs
• Ensuring compliance with company policies and health and safety procedures
• Supporting the team to maintain a safe and operationally efficient store environment
• Providing clarity and feedback to team members
• Contributing to a diverse and inclusive environment

Requirements

• 2+ years experience in a customer-facing role in a premium or luxury retail environment
• Excellent communication and interpersonal skills
• Motivated, focused, and driven to achieve individual and team goals
• Ability to work under pressure
• Team player

Benefits

• Business Wear
• Generous employee discount
• Company commission scheme
• Health & Wellbeing perks