Senior Sales Engineer

Proofpoint - Houston, TX

Full-time - Mid Level

Houston, TX

Administrative and Support Services

About the position

At Proofpoint, the members of our Sales Engineering team are highly valued business partners that play a critical role in our sales process every single day. As a Senior Sales Engineer working with accounts in the Enterprise space, you will be one of the most important members of the Proofpoint sales team. You will become a trusted advisor to both the Account Managers you are paired with, as well as our current and future customers. As a technical liaison and subject matter expert on all things Proofpoint, you will help to deliver People-Centric solutions that protect against today's cyber threats. This role will focus on Enterprise accounts, and candidates must be located in Dallas or willing to relocate there. You will get to develop and tell a compelling story that will excite your customer and have them eager to hear more. Your story may include onsite product demonstrations, white-boarding sessions, mini-trainings, Lunch-n-Learns, Proof-of-Concept, Production Evaluations, all in pursuit of providing a solution to your customer that you will take pride in being a part of. It's an exciting time to be at Proofpoint! Preference for candidates to be located in Texas. The Senior Sales Engineer is the Technical Lead for the Proofpoint Pre-Sales process, including collaborating with the sales team to develop and execute targeted account penetration strategies, building trust and rapport with customers and prospects, and delivering compelling product demonstrations that address today's most pressing cyber threats. You will work closely with customer/prospect security staff for technical discovery, as well as planning, execution and wrap up of Proof-of-Concept (POC) and Production Evaluations. You will design and champion complex People-Centric Security solutions encompassing the entire Proofpoint portfolio. Occasionally, you may assist in professional services deployments, technical training, and present at or attend industry seminars and/or trade shows. You will provide valuable customer insight and real-world experiences to Product Management, Marketing and Product Development (Engineering) teams to help keep our solutions the best in the industry. You will become an expert in Email Security Gateways, Advanced Persistent Threats, Attack Protection, Threat Response, Data Loss Prevention (DLP), and the threat landscape.

Responsibilities

• Collaborate with the sales team to develop and execute targeted account penetration strategies
• Build trust and rapport with customers and prospects in person, and be their main technical point of contact throughout the process
• Deliver compelling product demonstrations that address today's most pressing cyber threats
• Work closely with customer/prospect security staff for technical discovery, as well as planning, execution and wrap up of Proof-of-Concept (POC) and Production Evaluations
• Design and champion complex People-Centric Security solutions encompassing the entire Proofpoint portfolio
• Assist in professional services deployments, technical training, and present at or attend industry seminars and/or trade shows
• Provide valuable customer insight and real-world experiences to Product Management, Marketing and Product Development (Engineering) teams
• Mentor new team members in multiple areas including Proofpoint products, sales process, and relationship management with both customers and account managers
• Develop and deliver training presentations to peers, account managers, and other teams within Proofpoint
• Contribute across all corporate communication channels, write and help upkeep internal documentation and training
• Help develop solutions to common challenges and establish processes within the local team, department, and across the sales engineering organization

Requirements

• 6+ years of hands on technical experience, either as a Sales/Systems Engineer, Technical Account Manager, Security Engineer or senior level product support, preferably in the cyber-security industry
• Proven track record developing and maintaining customer relationships through in person meetings, ideally in a local territory
• Experience working with large (Enterprise) clients/organizations
• Self-starter and ability to own and drive initiatives
• History of conducting large-scale assessments and/or evaluations, including managing expectations, deliverables, and complex systems as well as the teams that support them
• Comfortable presenting to individuals and/or teams including technical staff through C-suite
• Experience in Enterprise or Cloud Security, including cloud/SaaS platforms, messaging, data, network, endpoint, NOC/SOC, or MSP-related cybersecurity
• Experience selling and positioning a platform is highly valued
• Exposure to at least two of the following skill sets: Cloud security and shadow IT monitoring, IT security, vulnerability or risk assessments, and policy enforcement, Data Loss Prevention (DLP), compliance and privacy, Enterprise email solutions such as Exchange, G-Suite, Lotus Domino or working knowledge of SMTP

Nice-to-haves

• Directory Services and protocols such as AD, Azure AD, LDAP, iDP (identity providers)
• Email authentication (SPF, DKIM, DMARC)
• Networking and protocols such as SMTP, DNS, LDAP, HTTP, etc.
• Experience with frameworks such as MITRE and/or NIST
• Background in consultative approach to solving problems and/or strong desire to pivot career towards a sales direction
• Strong PowerPoint, presentation and organizational skills
• CISSP or other relevant cyber-security and/or cloud security certifications are valued
• Bachelor's or advanced degree in a relevant field, or equivalent experience

Benefits

• Best Company Career Growth
• Best Company Outlook
• Best Global Culture
• Best Engineering Teams
• Best Sales Teams
• Best HR Teams