Senior Sales Engineer

$92,800 - $141,800/Yr

Diversified Agency - Chicago, IL

Full-time - Senior

Chicago, IL

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Senior Sales Engineer (SSE) at Diversified plays a crucial role in the pre-sales process by collaborating with Account Executives to provide technical expertise for various opportunity types, including RFPs and Design-Build projects. The SSE is responsible for delivering all technical documentation required for proposals, ensuring that solutions align with customer needs and operational workflows. This position requires strong communication skills and the ability to conceptualize and explain complex technology solutions to clients with varying levels of technical knowledge.

Responsibilities

• Establish and maintain effective communication with Account Executives and Customers.
• Attend discovery meetings to identify technology and business requirements of Customers.
• Conduct site surveys to gather design space details as necessary.
• Conceptualize and explain technology solutions to Customers with varying technical expertise.
• Validate solutions for RFP/RFQ and Consultant Design-Bid-Build opportunities.
• Review RFPs in detail and identify areas of concern for the Account Executive or Director of Sales Engineering.
• Submit technical RFIs during the bid process as needed.
• Review architectural, electrical, and mechanical documentation related to installation requirements.
• Provide quality deliverables to Account Executives for proposals, including detailed equipment bills of materials and labor estimates.
• Create plan markups in Bluebeam and/or CAD for infrastructure requirements.
• Participate in internal kick-off meetings post-contract award and provide knowledge transfer to Design Engineers.
• Maintain communication with Design Engineers and review Drawing Package submittals to ensure design intent is met.
• Participate in vendor product demonstrations and maintain relationships with manufacturer representatives.

Requirements

• AVIXA CTS-D Certification or willingness to obtain within 6 months of hire.
• Certifications or training with at least one DSP platform (e.g., Biamp, QSC).
• Certifications or training with at least one control platform (e.g., Crestron, Extron, AMX).
• Certifications or training with at least one AV over IP platform (e.g., Crestron, Evertz).
• Certifications or training with at least one collaboration platform (e.g., Zoom, Webex, Teams).
• 7+ years of experience in audiovisual systems design.
• Minimum 5+ years of design experience in the AV industry.
• Clear understanding of project phases and the construction process related to audiovisual systems.

Nice-to-haves

• Detail-oriented and self-starter with a positive outlook.
• Exceptional time management skills and ability to meet deadlines.
• Excellent communication and technical writing skills.
• Experience with Performance Venue Systems and broadcasting systems.

Benefits

• Competitive salary range from $92,800 to $141,800 based on experience and location.
• Comprehensive medical, financial, and other benefits.