Senior Sales Engineer
Rocket Software - Madison, WI
posted 3 months ago
About the position
We are seeking a dynamic Senior Sales Engineer with a specialization in High Availability (HA) and Disaster Recovery (DR) solutions. In this role, you will leverage your technical expertise and sales acumen to engage with customers, understand their challenges, and deliver tailored solutions for IBMi workloads across on-premises and cloud environments. Your contributions will be pivotal in driving business growth and ensuring customer success. If you are a technically adept and customer-focused professional eager to take on new challenges and drive business success through innovative HA/DR solutions, we encourage you to apply for this exciting opportunity. As a Senior Sales Engineer, you will lead and manage technical sales engagements, demonstrating our HA/DR solutions for IBMi applications. You will collaborate with sales teams to develop and deliver customized presentations, demonstrations, and proof of concepts to prospective clients. Utilizing your in-depth knowledge of IBMi technologies and cloud platforms (AWS, Azure, Google Cloud, Skytap, etc.), you will support customers' digital transformation and modernization efforts. Addressing customer needs and technical challenges, you will provide innovative and effective HA/DR solutions while building and maintaining strong relationships with key stakeholders, partners, and customers. Staying current with industry trends, HA/DR technologies, and the competitive landscape will be essential for providing strategic insights and recommendations. You will handle objections professionally, answer questions quickly and coherently, and deal with challenges assertively and persuasively. Self-managing assignments and administrative tasks, you will manage multiple projects simultaneously from start to finish, ensuring that customer satisfaction and business objectives are met.
Responsibilities
- Lead and manage technical sales engagements, demonstrating HA/DR solutions for IBMi applications.
- Collaborate with sales teams to develop and deliver customized presentations, demonstrations, and proof of concepts to prospective clients.
- Utilize in-depth knowledge of IBMi technologies and cloud platforms (AWS, Azure, Google Cloud, Skytap, etc.) to support customers' digital transformation and modernization efforts.
- Address customer needs and technical challenges, providing innovative and effective HA/DR solutions.
- Build and maintain strong relationships with key stakeholders, partners, and customers, understanding their business requirements and aligning our solutions to meet their objectives.
- Stay current with industry trends, HA/DR technologies, and competitive landscape to provide strategic insights and recommendations.
- Handle objections professionally; answer questions quickly and coherently; deal with challenges assertively and persuasively.
- Self-manage assignments and administrative tasks, managing multiple projects simultaneously from start to finish.
Requirements
- A minimum of 8+ years of relevant sales engineering experience.
- Knowledge or experience with IBMi Operating Systems (command structure and Menu Systems).
- Knowledge or experience using IBMi Journaling and Logical Replication software concepts.
- Experience in Disaster Recovery using hot standby systems for application/business resumption following an unexpected outage.
- Knowledge or experience using High Availability concepts.
- Familiarity with logical replication for building reporting or data mining requirements.
- Understanding of multi-factor authentication (MFA) concepts for identity verification for system access.
- Knowledge or Experience with RedHat Linux environment and Linux commands is desired but not required.
- REST services and other application development skills and experience is desired but not required.
- Genuine passion for working with customers and a keen interest in continuous learning.
- Highly motivated and comfortable taking on a variety of tasks to satisfy business requirements.
- Detail-oriented and able to rapidly learn and take advantage of new concepts and technologies.
- Strong problem solving and requirements gathering skills.
- Strong written and verbal communication skills.
Nice-to-haves
- Possession of, or willingness to obtain, technical cloud certifications.
Benefits
- Extensive paid time off programs (paid holidays, sick, and unlimited vacation time).
- Healthcare coverage options to fit you (and your family's) needs.
- Retirement savings, with matching contributions by Rocket Software.
- Life and disability coverage.
- Leadership and skills training opportunities.
- Two paid work days for off-site training.
