Senior Sales Manager

$90,000 - $90,000/Yr

HEI Hotels & Resorts - Tampa, FL

Full-time - Mid Level

Tampa, FL

Accommodation

About the position

The Senior Sales Manager at The Westshore Grand is responsible for managing accounts to achieve guest satisfaction and revenue goals. This role involves soliciting new group sales accounts, maintaining relationships with existing clients, and maximizing revenue through effective sales strategies and presentations.

Responsibilities

• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
• Produce room, banquet, and room rental revenue through aggressive prospecting, making presentations, developing contracts, negotiating and closing sales.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Handle account details to ensure all aspects of solicitation and closing are complete and documented.
• Coordinate various departments' participation in servicing accounts.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required.
• Attend trade shows, community events and industry meetings.
• Maintain advanced knowledge of market trends, competition and key customers of the hotel.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Requirements

• High school or equivalent education required; Bachelor's degree preferred.
• 3+ years of past sales experience preferred.
• Experience at a similar size and quality hotel is required.
• Good communication skills, both verbal and written, are necessary.
• Must possess computer skills, including Microsoft Word, Excel, and Delphi.
• Advanced knowledge of sales skills, revenue management, training, and motivation of peers is required.
• Knowledge of hotel operations, including marketing plans, security and safety programs, and budget forecasting is essential.
• Leadership skills to motivate and develop staff and ensure accomplishment of goals are necessary.
• Ability to work effectively under time constraints and deadlines.

Nice-to-haves

• Desire to participate as part of a team.
• Ability to adapt communication style to suit different audiences.

Benefits

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield.
• Vision insurance programs through EyeMed.
• Vacation, Sick and Holiday programs for time off.
• Pet insurance through the ASPCA.
• Supplemental, Spousal and Child Life insurance.
• Short and Long-Term Disability plans.
• 401(k) Savings Plan with matching funds.
• Discounts through 'YouDecide' and Hotel Room Discount programs.
• DailyPay partnership for access to earnings when needed.