Senior Sales Operations Manager

$102,100 - $184,200/Yr

T-mobile/t-mobile West - Bellevue, WA

Full-time - Mid Level

Bellevue, WA

About the position

The Senior Sales Operations Manager at T-Mobile plays a crucial role in driving sales performance and ensuring operational excellence across various functions. This position involves managing multiple projects, collaborating with cross-functional teams, and acting as a liaison between Sales Operations and senior leadership. The ideal candidate will leverage strong analytical skills and project management experience to enhance sales processes and improve operational efficiency.

Responsibilities

• Lead and manage multiple projects simultaneously, ensuring timely delivery and alignment with business objectives.
• Collaborate with cross-functional stakeholders across teams including Sales, Marketing, Finance, and Legal to streamline processes and drive efficiency.
• Act as a liaison between Sales Operations and senior leadership, providing updates, insights, and recommendations.
• Utilize advanced analytics and Excel skills to interpret sales data, identify trends, and generate actionable insights.
• Partner closely across various data analytics, systems, and operations teams to improve Sales and Revenue Operations Systems architecture for new products.
• Manage the run the business needs of the sales teams - quota setting, forecasting, pipeline management, utilizing insights and tools to drive business performance.
• Enhance the sales process by implementing best practices, setting goals, and managing change effectively.
• Lead change management initiatives to improve processes and adapt to evolving business needs.
• Collaborate with the legal team to manage contracts and ensure compliance with company policies.
• Maintain regular reporting on sales performance, commissions, and other key metrics, providing detailed readouts to stakeholders.
• Identify opportunities for process improvements and implement solutions to enhance operational efficiency.

Requirements

• Bachelor's Degree or equivalent of 8+ years of work in a similar capacity (Required)
• 7-10 years of experience in Sales Operations, Revenue Operations, Business Operations, Consulting or similar role related role in the AdTech or Tech industry (Required)
• 7-10 years Experience in sales operations (Required)
• 4-7 years of experience Program or project management experience involving leading and implementing large-scale change management programs with cross functional teams
• 2-4 years Experience with Salesforce or similar CRM technology (Required)
• Proven record of accomplishment of successfully managing projects and coordinating with multiple stakeholders.
• Excellent communication skills, with experience presenting to senior leadership.
• Strong analytical skills, with proficiency in Excel and data visualization tools.
• Experience with commission operations and legal workflows is a plus.
• Ability to prioritize and adapt to changing business needs while maintaining support for daily functions.
• Familiarity with tools such as Salesforce (CRM), Tableau, and Microsoft Office (with strong Excel and PowerPoint skills).
• Experience working in a startup atmosphere and acting as an internal advocate for the business.

Nice-to-haves

• Big Data Analytics Advanced experience in Excel or Power BI (Preferred)
• Sales Support Tools Experience with sales technologies that support the customer journey (i.e., Outreach, Zoominfo, Linked-In Navigator) (Preferred)
• Telecommunications (Preferred)

Benefits

• Medical, dental and vision insurance
• Flexible spending account
• 401(k)
• Employee stock grants
• Employee stock purchase plan
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs