Guardant Health - Palo Alto, CA
posted 3 months ago
The Senior Sales Operations Manager at Guardant Health plays a crucial role in ensuring that the Screening Core Commercial team has the necessary tools, resources, insights, and technology to effectively execute their roles. This position is integral to the overall productivity and effectiveness of the Screening Sales Organization, focusing on sales planning, effectiveness, insights and analytics, sales force automation, and customer master data management. The Sales Operations team is dedicated to enhancing sales force productivity and managing the Customer Relationship Management (CRM) system, enabling Sales Force Automation and Administration (SFAA), and overseeing contract and phlebotomy operations. In this role, you will partner with sales teams to design and implement Key Performance Indicator (KPI) dashboards that support maximizing sales force productivity. You will also be responsible for supporting ad-hoc analytics and reporting requests, ensuring that the sales organization maintains high levels of quality, accuracy, compliance, and process consistency in its planning efforts. Additionally, you will manage and support sales contract and phlebotomy operations, as well as support sales forecasting, planning, and budgeting processes within the Sales Screening Core organization. Collaboration is key in this position, as you will work across cross-functional partners to achieve volume and revenue targets while improving efficiency. You will also manage the sales incentive compensation plan and perform other duties as assigned, contributing to the overall success of the organization and its mission to conquer cancer globally.