McKesson - Boston, MA

posted 5 months ago

Full-time - Senior
Remote - Boston, MA
1-10 employees
Merchant Wholesalers, Nondurable Goods

About the position

The McKesson Cell, Gene, and Advanced Therapies business is at the forefront of healthcare innovation, specializing in the development of services that support groundbreaking therapies revolutionizing patient care. We are seeking a driven Senior Sales Engineer to join our growing team. In this role, you will leverage your deep understanding of the Cell and Gene industry and strong sales acumen to drive revenue generation. You will partner with the Sales and Product teams to identify customer needs, develop technical solutions, and close deals. This is a fast-paced and rewarding opportunity for a skilled individual contributor who is passionate about technology and enjoys building relationships. As a Senior Sales Engineer, you will provide technical pre-sales support to sales teams, ensuring accurate product knowledge and positioning. You will develop a deep understanding of customer requirements through in-depth discussions and needs analysis, translating these needs into technical solutions by identifying the most appropriate products and services from our portfolio. You will assist with the technical aspects of RFPs and RFQs, crafting compelling responses that showcase our solutions. Additionally, you will craft compelling technical presentations and proposals that effectively communicate the value proposition to customers, conduct product demonstrations and trainings for customers and prospects, and partner with sales representatives to close deals, overcoming objections and negotiating win-win contracts. Building strong relationships with key decision-makers at customer accounts is crucial. You will serve as a trusted technical advisor, proactively identifying customer needs and recommending solutions. In collaboration with Sales and Customer Success teams, you will manage and nurture customer relationships throughout the sales cycle, from initial contact to post-sales support. Proactively addressing customer technical concerns and escalations will ensure high levels of satisfaction, while identifying upsell and cross-sell opportunities will expand the customer base and revenue potential. Staying up-to-date on the latest industry trends, technologies, and competitor offerings is essential. You will collaborate with marketing to develop effective sales collateral and content, and work with internal Product engineering teams to identify potential solutions and address customer concerns. Continuous development of your sales skills and technical knowledge through training and self-improvement is expected.

Responsibilities

  • Provide technical pre-sales support to sales teams, ensuring accurate product knowledge and positioning.
  • Develop deep understanding of customer requirements through in-depth discussions and needs analysis.
  • Translate customer needs into technical solutions, identifying the most appropriate products and services from our portfolio.
  • Assist with technical aspects of RFPs and RFQs, crafting compelling responses that showcase our solutions.
  • Craft compelling technical presentations and proposals that effectively communicate the value proposition to customers.
  • Conduct product demonstrations and trainings for customers and prospects.
  • Partner with sales representatives to close deals, overcoming objections and negotiating win-win contracts.
  • Track sales progress, manage opportunities in the CRM system, and contribute to achieving sales quotas.
  • Build strong relationships with key decision-makers at customer accounts.
  • Serve as a trusted technical advisor, proactively identifying customer needs and recommending solutions.
  • Manage and nurture customer relationships throughout the sales cycle, from initial contact to post-sales support.
  • Proactively address customer technical concerns and escalations, ensuring high levels of satisfaction; identify upsell and cross-sell opportunities.

Requirements

  • Bachelor's degree in Business, Marketing, Industrial Design / Engineering, Computer Science or related field; MBA, MS, or other advanced degree preferred.
  • 7+ years of relevant experience in technical sales or engineering role, with a proven track record of exceeding sales targets and quotas.
  • 5+ years of experience within healthcare and the life sciences, particularly in areas related to Cell and Gene therapies or similar domains.
  • Strong experience in cell and gene therapy.
  • Understanding Biopharma Services and importance to customers and associated stakeholders.
  • Excellent communication, presentation, and interpersonal skills, with the ability to tailor communication style to technical and non-technical audiences.
  • Ability to build trust and rapport with customers at all levels, fostering long-term relationships.
  • Forward-thinking entrepreneurial mindset, capable of identifying opportunities, taking initiative, and driving innovative solutions within a dynamic team environment.
  • Thrive in a dynamic and fast-paced environment, adept at managing multiple priorities and initiatives.

Benefits

  • Competitive compensation package including base pay, annual bonus, and long-term incentive opportunities.
  • Comprehensive health insurance coverage.
  • Diversity and inclusion programs.
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