Senior Sales System Engineer 2 Fiber
AT&T - Tulsa, OK
posted 3 months ago
About the position
As a Senior Sales System Engineer 2 at AT&T, you will play a crucial role in consulting with direct sales teams and customers to provide technical expertise regarding the design, customization, implementation, and account management of complex technical products and services. Your contributions will be vital to the unit sales plan through pre-sales and post-sales technical consulting activities. You will be responsible for designing solutions and providing technical support during sales presentations, product demonstrations, and the installation and maintenance of company products, ensuring that systems function according to specifications. In this position, you will manage technical discussions in client meetings across various levels and disciplines to identify business and technical needs, issues, and priorities. You will formulate responses to customer inquiries concerning complex system software and applications, providing software development and consultation to prospective users. Your role will also involve understanding, developing, and delivering products, services, systems, and solutions that meet customers' business, information, technical, and educational needs. Additionally, you may build mini-applications based on customer requirements to demonstrate the feasibility of applications, often requiring rapid prototyping. A strong working knowledge of company products and services is essential, and you may assist less experienced peers in their development.
Responsibilities
- Consult with direct sales teams and customers to provide technical expertise regarding complex technical products and services.
- Contribute to unit sales plan through pre-sales and post-sales technical consulting activities.
- Design solutions and provide technical support in sales presentations, product demonstrations, and installation and maintenance of company products.
- Manage technical discussions in client meetings to identify business and technical needs, issues, and priorities.
- Formulate responses to customer inquiries concerning complex system software and applications.
- Provide software development and consultation to prospective users.
- Understand, develop, and deliver products/services/systems/solutions to meet customer needs.
- Build mini-applications based on customer requirements to demonstrate feasibility.
Requirements
- Bachelor's degree or equivalent required.
- 5 - 8 years of direct work experience in a related field is required.
- Strong working knowledge of company products and services.
Nice-to-haves
- Experience with rapid prototyping and mini-application development.
- Familiarity with sales processes and customer relationship management.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet, and AT&T phone
