Senior Salesforce Administrator

Smartrent - Scottsdale, AZ

Full-time - Senior

Scottsdale, AZ

Professional, Scientific, and Technical Services

About the position

The Senior Salesforce Administrator at SmartRent will be responsible for managing and optimizing the Salesforce environment to align with business goals. This role requires a blend of technical expertise in Salesforce administration, strong business workflow understanding, and experience with DevOps practices. The administrator will collaborate with cross-functional teams to enhance the Salesforce experience and ensure data integrity and compliance.

Responsibilities

• Oversee the daily operations and maintenance of the Salesforce platform, including user access, role management, and data security.
• Design and implement custom objects, fields, page layouts, workflows, and validation rules to meet SmartRent's business requirements.
• Ensure data accuracy and integrity, conducting regular audits and managing imports/exports as needed.
• Leverage automation tools, such as Salesforce Flow and Process Builder, to streamline processes and enhance efficiency.
• Support integrations between Salesforce and other systems, such as ERP, marketing automation, and customer support tools.
• Develop complex reports and dashboards to support data-driven decision-making.
• Provide training and support to ensure effective use of Salesforce features and promote adoption.
• Ensure compliance with security standards, data privacy regulations, and SmartRent's internal policies.
• Perform other duties as requested.

Requirements

• 5+ years as a Salesforce Administrator, with at least 2 years in a senior or lead role.
• Must possess a Salesforce Certified Administrator license/certification.
• Excellent communication skills with the ability to interface with both technical and non-technical stakeholders.
• Ability to work effectively in a high-growth, fast-paced environment.
• Proficient in user management, custom objects, fields, page layouts, record types, and permissions.
• Advanced understanding of automation tools like Salesforce Flow, Process Builder, and Workflow Rules.
• Experience with data loading tools (e.g., Data Loader) for bulk data updates.
• Skilled in data hygiene, including de-duplication and ensuring data accuracy.
• Experienced with REST and SOAP APIs, and integration platforms like MuleSoft or Zapier for data flow across systems.
• Proficiency in using Change Sets and Gearset for version control, deployment management, and seamless release cycles.

Nice-to-haves

• Familiarity with Apex, Lightning Web Components (LWC), and Visualforce.
• Salesforce Advanced Administrator Preferred for advanced reporting, complex automation, and app customization.
• Platform App Builder Ideal for designing data models and creating custom applications.
• Sales/Service Cloud Consultant (Depending on focus) Demonstrates expertise in configuring sales or service processes.
• Additional certifications, such as Einstein Analytics or Community Cloud Consultant, are a plus.

Benefits

• 100% employer-paid medical coverage
• Flexible PTO
• Competitive 401k and employee stock purchase plans