Senior Salesforce & CPQ Administrator

Wasabi Technologies - Boston, MA

Full-time - Mid Level

Boston, MA

Professional, Scientific, and Technical Services

About the position

The Senior Salesforce & CPQ Administrator will be responsible for the administration, configuration, and maintenance of Salesforce and CPQ platforms, ensuring they effectively support business processes. This role involves collaboration with sales, finance, and operations teams to enhance Salesforce capabilities and improve overall efficiency in Go-To-Market (GTM) systems.

Responsibilities

• Manage user accounts, permissions, and security settings in Salesforce.
• Maintain and optimize Salesforce instances to ensure data integrity and support business requirements.
• Configure CPQ solutions, including product rules, pricing, and discounting, to support complex sales and quoting processes.
• Analyze and document business requirements to implement streamlined, scalable Salesforce workflows and automation, including triggers, process builders, and flows.
• Provide ongoing user training and support, assisting teams in making the most of Salesforce and CPQ tools.
• Ensure data quality through regular audits, deduplication, and data cleansing processes.
• Stay up-to-date on Salesforce releases, new features, and best practices, implementing updates as necessary to improve functionality and user experience.
• Create and maintain reports and dashboards for stakeholders to provide actionable insights on sales performance and operational metrics.

Requirements

• 3+ years of experience as a Salesforce Administrator, with hands-on experience in CPQ.
• Salesforce Administrator certification required; Advanced Administrator or CPQ Specialist certification is a plus.
• Strong understanding of Salesforce configuration options, CPQ processes, and workflow automation.
• Proficient in data management and analytics.
• Excellent communication skills, with the ability to work collaboratively across teams.
• Demonstrated ability to analyze complex processes, identify improvement opportunities, and implement effective solutions.

Nice-to-haves

• Bachelor's degree preferred.
• Experience with integrating Salesforce with other business applications, such as NetSuite ERP or marketing automation systems HubSpot.
• Familiarity with Lightning Experience, SOQL and Apex development.

Benefits

• Opportunity to make an impact on GTM operations.
• Work with a dynamic team.
• Grow expertise in Salesforce and CPQ management within an innovative, fast-paced environment.