Concentrix - Bismarck, ND
posted 3 months ago
Concentrix is a leading global solutions company that reimagines customer experience (CX) through strategy, talent, and technology. As a Senior Salesforce Solution/Technical Architect (CLM VLOCITY), you will play a pivotal role in designing and managing the delivery of complex Salesforce solutions for our clients. This position requires a blend of technical expertise and enterprise-level skills, as you will be responsible for architecting solutions that are scalable and resilient under high volumes of usage. Your work will involve collaborating with client stakeholders to define requirements and deliverables, translating business needs into well-architected solutions that leverage the Salesforce platform effectively. In this role, you will lead technical design sessions, document technical solutions aligned with client objectives, and provide oversight and governance for Salesforce projects. You will also be responsible for maintaining coding standards, leading code reviews, and managing the technical delivery of custom development, integrations, and data migration elements of Salesforce implementations. Your ability to debug issues and understand project intricacies will be crucial, as will your participation in pre-sales activities such as discovery sessions and Proof-Of-Concept (POC) development. The ideal candidate will have extensive experience with the Salesforce product suite, including Sales, Service, Community, and Marketing Clouds, and a strong understanding of systems architecture. You will be expected to have a proven track record of designing scalable, performance-driven solutions and integrating Salesforce with various business systems. This position offers the opportunity to work in a remote-first environment, contributing to innovative solutions that enhance customer experiences across the globe.