Concentrix - Madison, WI
posted 3 months ago
Concentrix is a leading global solutions company that focuses on reimagining customer experience (CX) through strategy, talent, and technology. As a Senior Salesforce Solution/Technical Architect (CLM VLOCITY), you will be part of the Concentrix Catalyst team, which powers the experience design and engineering capabilities of the organization. This role involves designing and managing the delivery of complex Salesforce solutions tailored to meet the needs of clients across various sectors. You will leverage your extensive knowledge of Salesforce.com products, APIs, Apex/Visualforce, Lightning, and mobile development technologies to create scalable and high-performance solutions that align with client business objectives. In this position, you will collaborate closely with client stakeholders to define project requirements and deliverables, ensuring that expectations are set and managed effectively. You will lead technical design sessions, architecting and documenting solutions that bridge the gap between the client's current state and their desired outcomes. Your oversight will be crucial in maintaining the quality of Salesforce projects, as you will help define coding standards and lead code reviews to ensure adherence to best practices. Additionally, you will manage the technical delivery of custom development, integrations, and data migration elements of Salesforce implementations. Your role may also involve participating in pre-sales activities, such as discovery sessions and Proof-Of-Concept (POC) development, to showcase the capabilities of Salesforce solutions to potential clients. As a Senior Architect, you will be expected to maintain a target billable utilization aligned with your role while also being a problem solver who can dive deep into project issues when necessary.