Senior Sap Implementation Manager

$194,400 - $216,000/Yr

Sephora

posted 4 months ago

Full-time - Senior
Hybrid
10,001+ employees
Health and Personal Care Retailers

About the position

As the Senior SAP Implementation Manager at Sephora, you will play a pivotal role in overseeing the planning, execution, and successful delivery of the SAP S/4HANA implementation project. This position reports directly to the Senior Director of Corporate Systems and involves driving project implementation, managing business stakeholder relationships, and collaborating with global teams. Your primary responsibility will be to ensure that all business teams, including Finance, Supply Chain, and Retail, as well as technical teams, are aligned on project scope, requirements, and delivery plans. You will be tasked with delivering key project milestones within the established budget and timeline. In this role, you will lead and manage cross-functional project teams, which include SAP consultants, IT professionals, business analysts, and end users. You will collaborate closely with business stakeholders to gather and analyze requirements for the SAP S/4HANA implementation, ensuring that these align with the overall business goals and objectives. Additionally, you will work with SAP architects and consultants to design solutions and configure the SAP S/4HANA system to meet the organization's needs, ensuring that best practices are adhered to and that the solution is scalable and performs optimally. Throughout the project lifecycle, you will identify potential risks and issues, developing mitigation strategies to minimize their impact on project delivery. You will also be responsible for creating detailed project plans, timelines, and budgets tailored to the specific requirements of the organization. Quality assurance is critical, and you will work with Quality Engineering teams to conduct thorough testing and validation processes as necessary. Effective communication is key in this role; you will be expected to provide regular project status updates and communicate key decisions to stakeholders at all levels of the organization. Collaboration with external SAP vendors, partners, and third-party service providers will also be essential to ensure that all deliverables meet project requirements and expectations. After the implementation, you will provide ongoing support and troubleshooting assistance to end users, ensuring a smooth transition and successful adoption of the new system.

Responsibilities

  • Lead and manage cross-functional project teams, including SAP consultants, IT professionals, business analysts, and end users, ensuring alignment with project objectives and timelines.
  • Collaborate with business stakeholders on requirement analysis to gather and analyze requirements for the SAP S/4HANA implementation, ensuring alignment with business goals and objectives.
  • Lead and partner with SAP architects and consultants on solution design and configure the SAP S/4HANA solution to meet the organization's requirements, ensuring scalability, performance, and best practices are followed.
  • Identify potential risks and issues throughout the project lifecycle and develop mitigation strategies to minimize their impact on project delivery.
  • Partner and develop detailed project plans, timelines, and budgets for SAP S/4HANA implementation projects, considering the specific requirements of the organization.
  • Ensure that the SAP S/4HANA solution meets quality standards and fulfills the requirements of the organization. Work with QE teams to conduct thorough testing and validation processes as needed.
  • Communicate project status, updates, and key decisions to stakeholders at all levels of the organization, maintaining transparency and alignment throughout the project.
  • Collaborate with external SAP vendors, partners, and third-party service providers to ensure deliverables are met according to project requirements and expectations.
  • Provide ongoing support and troubleshooting assistance to end users following the SAP S/4HANA implementation, ensuring a seamless transition and successful adoption of the new system.

Requirements

  • 10+ years of experience implementing SAP projects in the areas of Finance and Supply Chain
  • Experience managing SAP S/4 HANA implementation in a Retail company
  • Proven track record of successful project delivery, from inception through implementation
  • Extensive experience with working with business owners and understanding of business processes (Supply Chain, Inventory and Finance)
  • Strong knowledge of SAP S/4 Hana and supporting systems architecture and integrations
  • Extensive experience with stakeholder management, negotiations, problem solving
  • Demonstrated experience in leading diverse and cross functional teams
  • Proven experience in preparing updates, presentations, communications, leading Steering Committee meetings at the executive level
  • Have a Project Risk Management and Mitigation mindset
  • Knowledge of project/demand planning tools with evidence of practical application (e.g. MS Project, Jira, Innotas, Planview, etc.)
  • Strong communications, written, and analytical skills
  • Bachelor's degree in computer science, engineering and/or equivalent experience

Benefits

  • Comprehensive health, dental and vision plans
  • Superior 401(k) plan
  • Various paid time off programs
  • Employee discount/perks
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Employee referral bonus program
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