Senior Scrum Master

Service Corporation International - Buffalo Grove, IL

Full-time - Senior

Buffalo Grove, IL

Personal and Laundry Services

About the position

The Senior Scrum Master plays a crucial role in fostering Agile practices within the organization, ensuring transparency and visibility of team progress, and facilitating various Scrum-related meetings. This position is responsible for guiding teams through Agile transformations, supporting the development of best practices, and managing release processes to enhance project delivery and quality.

Responsibilities

• Foster transparency and visibility, ensuring a team's progress, obstacles, and successes are visible to all stakeholders.
• Help the organization reap the benefits of Agile at scale.
• Organize and facilitate daily stand-up meetings, reviews, lessons learned, sprint and release planning, demos, and other Scrum-related meetings.
• Track and communicate team velocity and sprint-release progress.
• Ensure development teams practice core Agile principles of collaboration, prioritization, team accountability, and visibility.
• Assist teams with making appropriate commitments through story selection and task definition.
• Assist with backlog maintenance as needed.
• Communicate project status to stakeholders.
• Gain and maintain a detailed understanding of business goals and platform capabilities.
• Participate proactively in developing and maintaining team standards, tools, and best practices.
• Create and maintain process documentation.
• Remove blockers to team progress and help the team make improvements to avoid similar blockers in the future.
• Support transformation initiatives during planning and implementation phases.
• Lead working groups to meet transformation deliverables, including identifying project metrics and updating processes.
• Track adoption of practices and processes.
• Support the development of a leadership engagement strategy as roles change in the organization.
• Make recommendations regarding processes to adapt, change, or discard relating to project and portfolio management.
• Assist with the development of custom Agile training for Scrum teams, product owners, and Scrum masters.
• Aid in creating an internal coaching program for potential Agile coaches.
• Develop standards, processes, and controls for configuration and release activities.
• Establish and facilitate release team meetings, coordinate issues, and maintain release documentation.
• Log, track, and escalate high-priority project issues affecting quality product delivery.

Requirements

• An undergraduate degree in management information systems or business administration.
• CSM or CSP certification is desired.
• At least five years of previous Agile or Scrum project management experience within a software development environment.
• Solid understanding of software development life cycle, configuration, and change control management.
• Strong organizational and cross-team communication skills.
• Ability to adapt to a rapidly changing environment.