Senior Scrum Master

$96,600 - $171,800/Yr

Wells Fargo - Addison, TX

Full-time - Mid Level

Addison, TX

Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking a Senior Scrum Master to support Customer Due Diligence Technology. This role is critical in guiding the development and implementation of innovative technology solutions that enhance customer operations. The Senior Scrum Master will advance Scrum and Agile best practices, facilitate cross-functional teams, and ensure successful delivery of complex technology projects while collaborating closely with product owners, developers, and stakeholders.

Responsibilities

• Guide the scrum teams to follow Agile and Scrum practices to actively promote prioritization, team readiness, and commitment for each Sprint.
• Facilitate the scrum process with cross functional impact that involve moderately complex projects, non-projects, or maintenance work.
• Facilitate Agile ceremonies for teams including daily scrum, sprint planning, sprint retrospectives and more.
• Support and educate stakeholders on Agile best practices including Product Owners on refinement and management of the product backlog.
• Build a trusting and safe environment where problems can be raised and solved collaboratively.
• Act as a change agent that increases the productivity of the team and ensures deliverable quality.
• Facilitate discussions on scrum team metrics to identify improvement opportunities to achieve higher levels of team performance.
• Deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met.
• Partner with stakeholders to identify and adhere to governance policies and corporate standards.
• Collaborate with product owners, program, or project managers to communicate delivery of work product from the team and escalate key risks and issues impeding scrum team effectiveness.

Requirements

• 4+ years of Practicing Agile Scrum Master experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ Experience facilitating Scrum Ceremonies (Daily Standup, Sprint Planning backlog refinement and Sprint Retrospective meetings) and/or Kanban
• 4+ years in managing, delivering JIRA boards and dashboards

Nice-to-haves

• 4+ years of end-to-end project execution
• 4+ years of hands-on experience with Jira and Confluence software
• Scrum Master Certification i.e., CSM from Scrum Alliance or PSM from Scrum.org
• 4+ years of agile experience, including both Scrum and Kanban
• 3+ years agile coaching experience
• Experience forming agile teams from the ground up
• Ability to work with situations of ambiguity, conflict, and uncertainty in order drive outcomes forward
• Familiarity with Software Development Lifecycle (SDLC)
• Excellent communication and servant leadership skills
• Problem solving and conflict resolution ability
• Banking and Financial Services experience
• Excellent communication skills (both verbal and written)

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement